News Topic: Online banking

Alex Carriles, who runs mobile, online and digital accounts at BBVA Compass, describes how updates like account aggregation and expense analysis have helped increase use of its app. ... Read full article

David Tyrie, the bank’s new head of digital banking, shares plans to offer customers constant course corrections and its new Life Plan product, and the latest on the virtual assistant Erica. ... Read full article

TD and several other banks are licensing credit underwriting and fraud prevention technology from the fintech Avant to get their digital-lending products to market faster. ... Read full article

KeyBank is deploying new technology designed to improve the online and mobile banking experience as well as guide the conversations branch employees are having with customers. The move comes on top of steps to modernize its IT infrastructure. ... Read full article

The online lender's recent completion of a $700 million securitization provided Jonathan Ebinger at BlueRun Ventures an opportunity to reflect on what he has learned about the power of alternative data. ... Read full article

Five ways AI can drive growth ... Read full article

Shamir Karkal’s startup, Sila, is launching an API platform that gives developers a way to connect traditional bank systems to distributed ledgers like Ethereum. ... Read full article

The Earnin app appears designed to look like other early wage access programs, but critics say it’s actually a payday lender and New York regulators have taken notice. ... Read full article

Customers are starting to reveal more to private bankers when they use GoTo, the bank's strategy chief Rilla Delorier says. ... Read full article

The internet giant's planned gaming service may create an omnichannel model for banks to emulate. ... Read full article

As banks push customers to digital channels, they are losing opportunities to help and connect with consumers, according to Rilla Delorier, an executive vice president at the Oregon bank. ... Read full article

J.D. Power found that customers who have a variety of accounts with an online-only bank are far more satisfied than those with just checking or savings accounts. ... Read full article

Gateway Mortgage Group says its launch of a digital-only bank is scheduled for this summer. ... Read full article

Karen Mills, who led the Small Business Administration from 2009 to 2013, is joining the Eastern Bank spinoff Numerated as an adviser and investor as it tries to bring online-lending technology to community banks. ... Read full article

Criminals are inventing new ways to hide dirty money amid transactions for digital goods bought and sold on everything from Amazon to game-app sites. Banks need to wake up to the threat, says Ben Duranske, Facebook Payments' former compliance chief. ... Read full article

Neptune Financial, an online business lender, will help the global bank reach commercial customers it was missing before and could ultimately be a $1.5 trillion opportunity, an HSBC executive says. ... Read full article

Midwest BankCentre in St. Louis, with the help of a stable of fintechs, started Rising Bank to keep up with big banks in the hunt for deposits and millennial customers. ... Read full article

Page views and sales results don't explain which customers do what, and why they do things (or don't do them), in online and mobile banking. ... Read full article