Online banking

How one storage unit became one big mess for BB&T, Hitachi

12/04/19

A 15-hour shutdown of online banking, mobile banking, ATMs and wire transfers was caused by a single data storage unit. BB&T's lawsuit blames the vendor, but the bank may have left itself too exposed to equipment failure.

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There's a better way to regulate small-dollar lending

12/04/19

Instead of imposing interest rate caps, policymakers should require online lenders to provide clear disclosures and promote partnerships with banks.

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Fintechs tell small businesses they’ll ‘make the headache go away’

12/02/19

In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers.

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How Square turns unconventional credit data into loans for tiny businesses

11/22/19

The payments company has loaned $5.5 billion to 275,000 small businesses, thanks to a data-driven process free from human interaction.

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A familiar IT tool gets a new role in digital banking

11/19/19

Axos Bank favors remote access over chatbots, as it connects bankers with online customers in real time.

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Challenger banks bet public trusts them more than Google

11/17/19

Consumer trust issues have long been a stumbling block for challenger banks, but many say Google will face bigger obstacles.

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Fintech will reshape how entrepreneurs seek loans

11/01/19

The more things change in small-business lending, the more they stay the same, going back as far as 3,000 years. But in this book excerpt, Karen Mills, former head of the Small Business Administration, predicts momentous changes ahead.

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Mobile investments give banks a small-business trust bump

10/31/19

Taking a page from fintech competitors, banks have worked to enrich the small-business app experience.

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The changing shape of bank-fintech partnerships

10/29/19

Startups are increasingly expanding into new areas with their bank partners in an effort to broaden their customer base and bring products to market faster.

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New tech lets American Express instantly issue cards to immigrants

10/25/19

Newcomers to the U.S. tend to have a hard time getting credit cards because they lack credit history here. Amex has deployed technology from a fintech, Nova Credit, that could change this.

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