Wall Street trading arms benefited from first-quarter volatility, but it may not be enough to salvage future earnings; “unprecedented volume” of customers logging into their online bank accounts creates system overload at many banks. ... Read full article
Lenders can offer deferred payments and capitalize on digital banking to help small businesses and consumers get back on their feet. ... Read full article
Customers are more reliant than ever on digital banking tools, and institutions like OceanFirst, BBVA and M&T are thankful they had invested in teaching employees to show customers how to use them. ... Read full article
Former NetSpend CEO Dan Henry has been named as the CEO of Green Dot, the Pasadena, Calif.-based prepaid card issuer and banking company. ... Read full article
The game has changed and bank executives will have to do more homework before striking a deal. ... Read full article
Investors think the billions being shelled out to keep up with the likes of Amazon might be better spent elsewhere. ... Read full article
Thirty-seven years after the release of Quicken desktop software, the company is launching a streamlined app to reach a new demographic. ... Read full article
Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI. ... Read full article
The startup with a namesake app is already attracting young investors and has been in talks with banks about partnerships. ... Read full article
Casting aside recession fears, the credit bureau predicts credit cards, mortgages, auto loans and unsecured personal loans should all perform well — including those extended by online lenders. ... Read full article
A 15-hour shutdown of online banking, mobile banking, ATMs and wire transfers was caused by a single data storage unit. BB&T's lawsuit blames the vendor, but the bank may have left itself too exposed to equipment failure. ... Read full article
Instead of imposing interest rate caps, policymakers should require online lenders to provide clear disclosures and promote partnerships with banks. ... Read full article
In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers. ... Read full article
The payments company has loaned $5.5 billion to 275,000 small businesses, thanks to a data-driven process free from human interaction. ... Read full article
Axos Bank favors remote access over chatbots, as it connects bankers with online customers in real time. ... Read full article
Consumer trust issues have long been a stumbling block for challenger banks, but many say Google will face bigger obstacles. ... Read full article
The more things change in small-business lending, the more they stay the same, going back as far as 3,000 years. But in this book excerpt, Karen Mills, former head of the Small Business Administration, predicts momentous changes ahead. ... Read full article
Taking a page from fintech competitors, banks have worked to enrich the small-business app experience. ... Read full article
Startups are increasingly expanding into new areas with their bank partners in an effort to broaden their customer base and bring products to market faster. ... Read full article
Newcomers to the U.S. tend to have a hard time getting credit cards because they lack credit history here. Amex has deployed technology from a fintech, Nova Credit, that could change this. ... Read full article
