News Topic: Online banking

Banks and startups compete for the same clients, as customers want one source for online checking and investment accounts. ... Read full article

The internet-only bank plans to offer businesses a way to quickly open accounts online. ... Read full article

First Internet Bancorp in Fishers, Ind., which went public in 2013, could also use the capital for acquisitions and other investments. ... Read full article

At American Banker’s Digital Banking conference in Austin, industry leaders grappled with philosophical questions about artificial intelligence and the rapidly evolving expectations of customers. ... Read full article

What does holistic digital transformation look like? Tim Spence is busy figuring that out. ... Read full article

Fill a room with bankers and you'll hear a wide range of views on technology's role in their business. ... Read full article

The most satisfied customers are those who frequently use online or mobile banking, but still visit branches two or three times a month, J.D. Power said in its annual Retail Banking Satisfaction Study. ... Read full article

Nymbus is offering its bank clients a service to create a digital brand under their existing charter in as little as 90 days. ... Read full article

Online banks have good reason for wanting regulators to update the 41-year-old Community Reinvestment Act. ... Read full article

WebAuthn could eventually mean passwords are replaced with fingerprints and facial recognition. But how hard will it be to implement? ... Read full article

Community banks are increasingly turning to account onboarding technology to help them solve a growing problem — how to win new customers without opening physical branches. ... Read full article

Customers are sprinkling symbols into their texts, and it's a challenge for banks to fine-tune systems to support the use of the cartoon code in communications. ... Read full article

The field is crowded, but that’s not stopping well-established banks from trying to reach new markets by creating separately branded digital units. ... Read full article

Denizen is designed for expats and migrants to receive money and make payments without international transfer fees or currency exchanges. ... Read full article

Citigroup plans to launch an online bank that will be marketed nationally. It is one of several large companies with an online bank or niche platform in operation or on the drawing board. ... Read full article

The estimated costs of recent digital glitches at BB&T, TD and Wells Fargo are in the hundreds of millions of dollars, but contractual and economic realities make it hard for banks to sue vendors for the money or fall back on insurance policies. ... Read full article

The digital-only Ally Bank has taken several steps to deepen customer relationships through electronic channels, including use of personalized emails and websites that have yielded strong click-through and loyalty rates. ... Read full article

One problem is that banks are shifting to online and mobile channels for delivering advice, which is inferior to in-person communications, according to a recent survey conducted by J.D. Power. ... Read full article