News Topic: Online banking

Scores of customers have been unable to use digital channels to access accounts for more than a week, and many have taken to social media to voice their displeasure with TD’s response to the outage. The lesson for other banks: Test new platforms, and test ... Read full article

As regulators look to update the Community Reinvestment Act, they should better integrate online and mobile banking activity as part of exam performance. ... Read full article

Webster Bank’s partnership with the national broker-dealer LPL is a reversal of its initial opposition to robo-advisers. It is the latest regional bank to enter a market first claimed by the biggest banks. ... Read full article

The bank joins a small group of companies that believe short-term forecasts will ultimately help customers build healthier financial lives. ... Read full article

Its latest partner, Mantl, has built software that lets consumers open accounts in four minutes. In such alliances Radius seeks expertise it lacks, gets heavily involved in product development, and tries to balance the spirit of innovation with the demands ... Read full article

The pioneering brand re-enters a market where fintechs now account for over 30% of personal loan originations. ... Read full article

Elizabeth Warren takes acting CFPB director Mick Mulvaney to task over his decision on data collecting; B of A gets heat from harrassment reveal and free checking halt; and more. ... Read full article

The bank tweeted that its website and mobile app were down, but bank customers report system problems at some branches as well. ... Read full article

Digital alerts for clients aren't new, but they can still provide small banks a platform to reach new markets and appeal to younger clients. ... Read full article

Executives point out while they are fixing the online lender's very public problems, loan originations are still in the billions and it has expanded into wealth management. ... Read full article

SoFi's experience shows that the biggest names in fintech, while generating massive financial support, still operate in a very volatile world. ... Read full article

As customers become more tech-savvy, the bank said it no longer needs to prod them to use its digital products by offering discounts. Account holders can avoid fees by enrolling in direct deposit. ... Read full article

Providing the default card in digital subscription services is one way banks can win back bill-pay business, save customers time and help them manage their data. ... Read full article

Capital One became the latest bank to feel customers' online wrath last week after reports that some customers were being charged twice for debit card activity. But they were hardly alone. ... Read full article

Customers saw transactions recorded multiple times and experienced drained accounts and long hold times. It’s a warning to all financial institutions as they head further into mobile-only banking — glitches are more visible and painful and need to be ... Read full article

Rep. Emanuel Cleaver, D-Mo., has emerged as one of the most outspoken members of Congress when it comes to fintech, both embracing its potential and calling for regulatory guardrails. ... Read full article

It was a bad year for the CEO of Equifax, the founder of a high-flying fintech and the regulatory agency bankers love to hate. ... Read full article

Rather than charge set fees, Aspiration offers customers name-your-fee accounts and donates to charities based on the amount of money it makes. ... Read full article