News Topic: Online banking

The breach may have occurred through a technique called "credential stuffing," in which hackers who have stolen passwords for other websites try them out on an online banking site. ... Read full article

Information about new account holders pulled from Bank of America, JPMorgan Chase, U.S. Bank, and Wells Fargo contradicts the notion that the previously unbanked turn into costlier customers. ... Read full article

Azlo, Bento, Bank Novo and other neobanks argue they are better at helping small businesses, giving them extra attention, technology and advice. ... Read full article

State regulators have once again sued the OCC, arguing it lacks legal authority to offer a federal fintech banking charter. ... Read full article

College prospects cite the financial crisis as one reason they are passing on community bank jobs to join fintechs. ... Read full article

What the bank is doing differently with its personal financial management tools could be instructive to the many institutions that haven’t gained much traction with similar offerings. ... Read full article

How banks and network providers combat real-time payment fraud; online banks try new pricing strategies; the Most Powerful Women in Banking call for greater leadership diversity; and more from this week's most-read stories. ... Read full article

CIT Bank and Simple recently started offering higher yields on the condition that customers make regular contributions to savings. The offers are designed to help the banks avoid rate wars, but some analysts question whether they will appeal to enough ... Read full article

A reimagined local experience is the best way banks can forge emotional connections with their consumers, industry experts say. ... Read full article

The central bank’s top regulatory official discussed how the Fed is using listening sessions in isolated communities to understand the effect of losing the one bank in town. ... Read full article

Financial firms must follow customers from mobile devices to desktop and back without missing a beat. ... Read full article

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers. ... Read full article

"Normal system upgrade" knocks out SunTrust's online- and mobile-banking ops; "just a matter of time" before Amazon, Google enter mortgages; Wells Fargo looking for Tim Sloan's replacement?; and more from this week's ... Read full article

Several hard realities, including legacy technology and the pace of change in software and apps, leave firms vulnerable to outages that stir public outcry. ... Read full article

The Atlanta bank warned that some customers may experience intermittent access. A routine system upgrade gone awry caused the problem. ... Read full article

Julie Demarigny will be in charge of mobile and online strategies at the San Francisco bank. ... Read full article

Halio has served as chief financial officer of Goldman Sachs Bank USA for the past four years, and she previously worked in the company’s credit risk division ... Read full article

The bank chalked up its outage to "a normal system upgrade that experienced technical difficulty." ... Read full article