News Topic: Information systems

Intense competition for information technology pros is forcing community banks to recruit from outside the financial industry. ... Read full article

Page views and sales results don't explain which customers do what, and why they do things (or don't do them), in online and mobile banking. ... Read full article

Several hard realities, including legacy technology and the pace of change in software and apps, leave firms vulnerable to outages that stir public outcry. ... Read full article

Financial firms need to focus developer teams on creating products, not fixing legacy IT issues and bad code. ... Read full article

Nick Shevelyov, former chief security officer, will now serve as its chief information officer. Robin Staples, former head of IT digital, will serve as the new chief technology officer. ... Read full article

Turnover of chief risk officers is on the rise as CEOs look to add executives whose experience goes far beyond assessing credit risk. Sometimes they are promoting from within, but often they are poaching talent from rival banks. ... Read full article

The Illinois commercial bank gained a new role when it realized it shared the same digital transformation challenges as its customers. ... Read full article

Banks should adopt a more collaborative process to usher in innovation and refine digital strategy, says SunTrust CIO Scott Case. ... Read full article

Bank information technology departments are tasked with making sure their institutions modernize and remain competitive. But their mission brings a host of technical and cost challenges that often stand in the way of innovation. ... Read full article

The data concierge service will find, obtain, clean, integrate data for financial firms, for a monthly fee. ... Read full article