Branch banking

Citi tests long-term viability of video banking

11/10/20

Though most bank customers expect to return to calling or meeting in person with their bankers when the pandemic is over, Citigroup is gauging how much business it can keep in the videoconferencing channel.

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Fearing protests, financial firms batten down on Election Day

11/03/20

Some banks and credit unions boarded up branches and closed early in anticipation of unrest tied to the tense presidential race.

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Fearing protests, banks batten down on Election Day

11/03/20

Some banks and credit unions boarded up branches and closed early in anticipation of unrest tied to the tense presidential race.

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United Federal Credit Union in Michigan to buy Edgewater Bank

10/27/20

The acquisition will consolidate United's position in the St. Joseph market, where both institutions are based.

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Credit unions gird for more branch shutdowns as COVID rates spike

10/27/20

With coronavirus cases on the rise, Hoosier Hills CU in Bedford, Ind., has chosen to temporarily restrict access to its facilities. Observers say other institutions are likely to follow suit eventually, whether they want to or not.

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Lake Trust Credit Union to buy branch from Mercantile Bank

10/26/20

The deal will expand the credit union's reach into western Michigan at a time when a growing number of banks are trimming their networks.

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Virtual branch concept making inroads in U.S.

10/23/20

Foreign banks for years have been using technology that folds several communication and information-sharing capabilities into one platform. Now Citigroup and others here are showing interest because of the growing importance of digital in the pandemic.

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Santander Bank to open Miami branch

10/02/20

With its first branch outside the Northeast U.S., the unit of Spanish banking giant Banco Santander wants to reach international clients who are familiar with the brand.

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Membership growth, profitability anxieties top of mind for credit unions

10/02/20

Many sectors are concerned about making money in an economic downturn, but those fears are higher in the financial sector, according to a study from Arizent.

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Pandemic shows that people are banks’ most vital asset

09/30/20

Whether it was their nimble shift to digital, or willingness to interact in new ways with customers in branches, bank employees have met head-on the business challenges posed by the outbreak.

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