Branch banking

Big banks outpacing the industry in deposit growth

09/13/19

The FDIC's latest report on deposit market share shows the nation's seven biggest banks flexing their muscles, while smaller banks' market share gets smaller.

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PNC not interested in bank acquisitions, CEO says

09/11/19

The Pittsburgh company is sticking with its plan to grow though expanded lending and branch openings in new markets, William Demchak told investors and analysts Wednesday.

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BB&T-SunTrust branch sale, GSE overhaul, CFPB's payday rule: Top stories of the week

09/06/19

Next up for BB&T-SunTrust: deciding where to unload branches; how the Trump administration would reform Fannie Mae, Freddie Mac; why the CFPB's payday rule is in the hands of a Texas judge; and more from this week's most-read stories.

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Successful bankers step outside the branch

09/05/19

With brick-and-mortar locations dwindling, it’s even more important to meet potential customers in the field.

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Traditional banks continue to flirt with obsolescence

09/04/19

Banks have to be more resourceful with technology and less dependent on high interest rates.

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Banks in rural areas need to step up their mobile game

08/27/19

As branches in remote areas disappear, banks run the risk of losing business to fintechs.

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Warren wants answers from Wells Fargo on closed-account fees

08/21/19

After a news report said the bank kept alive accounts customers thought they had closed, Sen. Elizabeth Warren told acting CEO Allen Parker in a letter that Wells is "still fundamentally broken."

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The power of the pat on the back

08/01/19

If your employees are unhappy, your customers will be the first to notice. Showing a little appreciation may be an investment in keeping both.

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Wellness app inspires KeyBank effort to make branches more relevant

07/30/19

Building off the popularity of its personal financial management tool, HelloWallet, the Cleveland bank is now offering in-person financial checkups as a way to deepen customer relationships.

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Frost Bank bumps up against familiar challenge: A dearth of tech talent

07/25/19

The San Antonio bank has had little trouble hiring retail bankers to staff its new Houston branches, but it’s having a harder time filling IT and cybersecurity jobs at its headquarters, said CEO Phil Green.

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