Consumer banking

Fifth Third's agenda: Southeastern growth, 'digitization'

04/23/19

Now that the Cincinnati company recently completed its first bank acquisition in over a decade, CEO Greg Carmichael is pushing ahead on tech hires and expansion outside its Midwestern core.

[more]

Wells Fargo needs a retail banker at the helm

04/23/19

As the bank's board conducts its search for a new CEO, it should exclude Wall Street titans from any shortlist.

[more]

Card issuers go social; Calabria vows to push for GSE overhaul

04/23/19

Change in strategy to lure new customers; new FHFA director wants to make Fannie, Freddie “stronger, healthier."

[more]

Charlotte bound: U.S. Bank expanding into hometown of BofA, BB&T-SunTrust

04/22/19

The Minneapolis bank will open about 10 branches in North Carolina's largest city by the end of next year, adding to already intensifying competition among big banks.

[more]

Did JPMorgan just tip its hand on a succession plan?

04/17/19

Marianne Lake, seen in recent months as a leading candidate to replace CEO Jamie Dimon, got the post she may have needed to round out her resume — consumer lending chief. And Jennifer Piepszak, another rising star at the company, will take over as CFO from Lake.

[more]

Can U.S. Bancorp make its digital cross-selling strategy work?

04/17/19

EO Andy Cecere acknowledges that other banks have tried to broaden customer relationships and selectively expand into new markets before and struggled. But the sophistication of today’s online and mobile services could make all the difference this time, he says.

[more]

BB&T, SunTrust hire ad agency to develop new brand

04/17/19

Interbrand will work with employees of both banks to develop a new brand and logo.

[more]

The big ‘if’ confronting BofA’s Moynihan and other CEOs

04/16/19

Bank of America's Brian Moynihan had a lot to brag about in discussing 1Q results but faced questions about what he would do if economic growth slows and rates hold steady for a prolonged period. Other bank chief executives have gotten, or will get, similar questions this earnings season.

[more]

Bank of America leaned on retail lending for 5.7% profit growth in 1Q

04/16/19

Net interest income at the bank's consumer unit rose nearly 10%. But first quarter could be the last hurrah for that catalyst at BofA and other banks as the Fed pauses its rate-tightening cycle.

[more]

Inside KeyBank's tech turnaround

04/15/19

KeyBank is deploying new technology designed to improve the online and mobile banking experience as well as guide the conversations branch employees are having with customers. The move comes on top of steps to modernize its IT infrastructure.

[more]