Consumer banking

BBVA will use data-driven model to start reopening branches

07/06/20

BBVA USA in Birmingham, Ala., says it will use a proprietary score based on multiple sources of coronavirus-related information to determine when certain branches are ready for walk-in traffic.

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Pandemic is bringing out the best in bankers

07/02/20

Helping their customers adjust to digital banking and pay crushing bills are just a couple of ways community bankers are reaching out.

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Get ready for wave of small-business defaults, PNC’s Demchak warns

07/01/20

With stimulus money running out and forbearances set to expire, consumer spending is bound to shrink. That's bad news for business owners and their landlords, the Pittsburgh bank's CEO says.

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Referendum on data privacy coming to California in November

06/28/20

Two years after a consumer protection law changed how banks and other companies handle customer information, a new proposal aims for more sweeping reforms.

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With virus hastening online push, does Amazon-like future await banks?

06/26/20

Ezequiel Szafir, CEO of Banco Santander's digital-only Openbank, sees banks of the future looking increasingly like Amazon.com — with online storefronts for financial products.

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Citi names Titi Cole to senior post in global consumer bank

06/25/20

Titi Cole was recruited away from Wells Fargo to join Citi as head of global operations and fraud prevention. She’ll report to Jane Fraser, the CEO of global consumer banking.

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Bankers look to Asia for glimpse of what U.S. recovery could look like

06/24/20

Top executives from Citigroup and Goldman Sachs offered warnings Wednesday about why the U.S. economy may be slow to bounce back from the coronavirus pandemic.

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A purpose-driven CD and other ideas for advancing economic justice and diversity

06/22/20

Funds from a certificate of deposit at Berkshire Bank will help fuel lending to minority-owned small businesses. Mellody Hobson explains why merely ‘working on diversity’ is not good enough. And Wells Fargo ties compensation to progress on diversity targets.

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Wells Fargo hires another JPMorgan alum to head wealth management

06/17/20

Barry Sommers, a former head of wealth management at the New York bank, is the latest high-level hire by Wells CEO Charlie Scharf.

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Broadway invalidates activist investor's proxy challenge

06/17/20

The Los Angeles company said Commerce Mortgage, founded by former bank CEO Steven Sugarman, wasn't a shareholder by the record date for its annual meeting, even though the firm reported a 9.7% stake earlier this year.

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