Consumer banking

The agency’s effort is a good first step to updating brokered deposit rules, but regulators excluded several important considerations in their advance notice of proposed rulemaking.

OceanFirst in New Jersey shuttered more than a third of its branches but says nearly all the customers stuck with the bank because it trained employees to show customers how to go digital.

Regulators should clarify rules around deposit-advance products so that banks can serve consumers seeking short-term loans, like those affected by the recent partial closing of the government.

The three large banks banks are joining a number of institutions in agreeing to eliminate fees for Californians who receive benefits via electronic transfer cards. Chase and BofA will also waiving the fees nationwide.

Management success isn’t about adopting the latest technology craze or exuding charisma, it’s about prioritizing employees and customers.