Consumer banking

Credit unions must learn to thrive amid radical uncertainty

11/24/20

Current economic conditions are greatly tied to controlling the spread of the coronavirus. To survive this volatile situation, financial institutions must be resilient.

[more]

More banks keeping branches open during latest coronavirus surge

11/23/20

As COVID-19 infections break records nationwide, some banks are once again closing lobbies. But many others are maintaining the status quo after instituting a host of safety protocols that didn’t exist in the spring.

[more]

'Double-dip recession' could be in the cards: CUNA Mutual

11/20/20

The company's latest report predicted there could be sustained economic pressures well into next year tied to rising coronavirus cases.

[more]

Banks, credit unions slip in customer satisfaction survey

11/18/20

The latest report from the American Customer Satisfaction Index reported lower scores for both industries, with credit unions recording their lowest ranking since 2011.

[more]

$100K and a dream: College senior plots student-run credit union

11/18/20

A group at George Washington University has been working to open a de novo institution to serve students, but the would-be institution faces a variety of hurdles before it can open its doors.

[more]

SEC charges ex-Wells Fargo execs with misleading investors

11/13/20

Former CEO John Stumpf agreed to pay a $2.5 million penalty to settle civil charges tied to the bank’s fake-accounts scandal. Former community bank head Carrie Tolstedt did not agree to a settlement and is now facing a lawsuit that alleges she committed fraud.

[more]

Life got worse for the have-nots this year. Banks can help change that.

11/13/20

Consumer savings are up, yet so are evictions. Banks need to reach out more to those who are struggling financially, and they could use data as a guide.

[more]

Banks steer clear of sports gambling even as more states legalize it

11/11/20

Big financial institutions are worried that online wagers made with credit cards pose a heavy risk of money laundering. The possibility of tougher rules under the incoming Biden administration has only compounded their concerns.

[more]

Why banking groups are congratulating Biden, even if Trump won’t

11/11/20

With many Americans and members of Congress questioning the results of the presidential election, financial services trade associations quickly vowed to work with the incoming administration.

[more]

BBVA and Prosper partner to offer digital home equity lines

11/10/20

The two companies first started collaborating last year, but now BBVA has white-labeled Prosper’s technology on its own website.

[more]