Consumer banking

HSBC to hire more than 300 for U.S. retail banking expansion

06/17/19

HSBC is opening 50 new retail branches in the U.S. and hiring more than 300 staff as part of the British lender's plan to expand services to regions where it has previously been absent.

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Discover eliminates fees on checking, savings accounts

06/17/19

The move figures to generate more low-cost funding for the firm’s consumer lending businesses without sacrificing substantial revenue.

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Beyond 'Truist': A brief history of unusual bank brands

06/16/19

"Truist" was roundly mocked when it was unveiled as the name of the merging BB&T and SunTrust, but it’s hardly the first bank moniker to elicit a "huh?" from critics.

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Goldman offers incentives to keep Marcus clients away from court

06/13/19

The Goldman Sachs unit that offers savings accounts and makes personal loans says it will cover certain expenses for its customers who elect arbitration.

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Postal banking isn’t the fix for financial inclusion

06/13/19

Despite renewed calls from Democrats looking to USPS to offer banking services, policymakers should instead consider reforms that would permit private-sector firms like Walmart and Amazon to offer a wider array of financial products.

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Fifth Third CEO sees no need for digital-only bank

06/12/19

CEO Greg Carmichael said Wednesday that online-only banks "aren't relationship-based" and that Fifth Third would stick to its plan of attracting new depositors by selectively expanding into new markets.

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Trump calls Fed policy ‘destructive’; Banks get a boost

06/11/19

The president says the Fed is giving China a competitive advantage; bank stocks gained after tariffs on Mexican imports nixed.

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Marcus won’t suffer fate of JPMorgan’s Finn: Goldman exec

06/10/19

The digital bank is a whole new line of business for Goldman, meaning there's no risk that it is cannibalizing from the main institution, said Omer Ismail, the head of the bank's U.S. consumer business.

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Making bank complaint data more useful

06/10/19

The information the Consumer Financial Protection Bureau collects about customer problems can be valuable, but analysts need to move past the headline numbers.

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JPMorgan to shutter Finn and shift customers to Chase Mobile

06/06/19

A year after launching the digital bank, JPMorgan Chase has concluded that the millennials it targeted don't need a separate brand.

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