Artificial intelligence

Synchrony minds HR as it develops AI

02/11/19

The bank and card program provider is starting to use AI in many areas, but it's also trying to build paths forward for employees whose jobs will be affected.

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Trump expected to sign order prioritizing AI research spending

02/11/19

The order coincides with concerns about China’s ambitions to dominate the sector and the likelihood of disruption for workers as the technology automates millions of jobs,

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TD still years away from full AI integration, CEO says

02/05/19

A year after buying the artificial intelligence fintech Layer 6, TD Bank is "rewiring how the organization has worked," Gregory Braca says.

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‘A lot of people are going to get hurt’: Petrou on fintech risk

02/04/19

Policymakers need to update banking regulations to minimize the risks posed by technology companies entering financial services, a well-known policy analyst says in a new paper.

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Can AI help banks thwart elder abuse?

01/30/19

Banks use anti-money-laundering and fraud systems to try to catch scams that prey on senior citizens. A few, including Wells Fargo, are working on artificial intelligence that could spot them even earlier.

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Back office, or out front? Bankers differ on where to use AI

01/28/19

Many bankers say they’re more comfortable with using artificial intelligence behind the scenes, but others — including Synchrony and Wells Fargo — insist AI can be used to interact with customers if it’s deployed properly.

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AI will support, not eliminate, bankers

01/28/19

There are concerns that artificial intelligence could erase jobs across financial firms, but it will actually benefit employees by cutting rote tasks, giving them time to focus on more fulfilling work.

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Yodlee acquires conversational AI startup

01/25/19

The data aggregator has purchased Abe AI and plans to use the artificial intelligence firm's technology in a host of applications.

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CFPB's payday rule revamp, Fiserv-First Data deal, shutdown impact: Top stories of the week

01/18/19

CFPB to scrap key underwriting portion of payday rule; Fiserv-First Data — why small banks fear big fintech; banks, credit unions help federal workers hurt by shutdown; and more from this week's most-read stories.

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Why more banks aren't doing the robot

01/11/19

Robotic process automation is said to have a high return on investment, but adopting it on a large scale has proven challenging, especially at community banks.

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