Apps

Digit savings app drops fee for instant overdraft protection

08/13/19

The San Francisco-based fintech is using JPMorgan Chase’s real-time payments service to power the updated overdraft prevention tool.

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Cure for banking app fatigue: Make things simpler

07/31/19

Banks are discovering that streamlining mobile apps and websites goes a long way toward improving customer satisfaction.

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Why mobile onboarding is such a turnoff

07/17/19

Banks can fine-tune their apps so the customer doesn't give up halfway through a cumbersome sign-up process.

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Facebook, fintech velocity, race for deposits: Digital Banking's big ideas

06/23/19

Facebook's plans to launch its Libra cryptocurrency dominated much of the discussion at American Banker's Digital Banking conference last week, but attendees also debated what big tech company might strike next and what future digital innovations are in store.

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Chime reports big user growth, but rival Varo questions numbers

06/13/19

The CEO of the digital-only bank Chime says it has quadrupled its membership in a year. So why doesn't his counterpart at Varo believe him?

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Why U.S. consumers are less willing to embrace fintechs

06/12/19

In a study of 27 global markets, the U.S. ranked near the bottom for consumer use of fintech, raising questions about why Americans appear reluctant to dive in.

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Digital Banker of the Year: U.S. Bank's Ankit Bhatt

06/02/19

The increased mobile engagement at U.S. Bank goes back to Ankit Bhatt letting customers tell him — and, many times, show him — what needs to improve.

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BofA’s ROI on AI: 7 million Erica users, and counting

05/29/19

A year after it debuted, Bank of America's virtual assistant now counts some 150,000 users per week. It's one of the only large institutions pushing such technology.

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Can this app help small banks attract millennial savers?

05/09/19

Plinqit, led by a former banker, was developed specifically for community banks as a way to appeal to young customers.

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JPMorgan's clampdown on data puts Silicon Valley apps on alert

03/26/19

Long-simmering tensions between the financial industry and Silicon Valley startups are erupting behind-the-scenes into a battle over the reams of valuable data held inside Americans' bank accounts.

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