Umpqua Bank

Umpqua elevates insider to oversee its growth strategy


The Oregon company tapped Tory Nixon to serve as president of its bank.


Small-dollar loans highlight banks’ coronavirus relief efforts


Many banks are offering low-interest loans to help consumers and small businesses withstand the economic shocks of the pandemic. Some are also doing away with ATM, overdraft and late fees because, as one CEO put it, that revenue “is not the most important thing right now.”


Temenos will buy digital banking software vendor Kony


The core-banking provider Temenos, based in Geneva, was drawn to Kony's strong U.S. presence, its software for banks and a special app it owns.


Digital banking's No. 1 risk: Losing the human touch


Whether it’s applying for a loan through a mobile app or building an investment portfolio via robo adviser, users want to know they can quickly and easily speak to a human being if they run into problems, top executives said at American Banker’s Digital Banking conference this week.


The evolution of Umpqua's pick-your-own-banker app


Customers are starting to reveal more to private bankers when they use GoTo, the bank's strategy chief Rilla Delorier says.


'Customers are overbanked and underserved': Umpqua strategy chief


As banks push customers to digital channels, they are losing opportunities to help and connect with consumers, according to Rilla Delorier, an executive vice president at the Oregon bank.


Ray Davis’ next act


Among the most innovative CEOs of his generation, the former Umpqua chief and Pivotus founder is taking some of his best ideas to a new fintech as an adviser.


Umpqua sells unit behind creation of its app for choosing personal bankers


The bank will still use GoTo, an app consumers can use to communicate with a personal banker, but no longer own the Pivotus subsidiary that created it.


Construction, mortgage lending boost Umpqua's 3Q profits


The Portland, Ore, company also benefited from lower expenses and an improved efficiency ratio.


Umpqua Bank names first head of innovation


Käthe Anchel is expected to help push Umpqua’s recent focus on what it calls the “human-digital” banking experience.