Machine learning

Synchrony minds HR as it develops AI


The bank and card program provider is starting to use AI in many areas, but it's also trying to build paths forward for employees whose jobs will be affected.


TD still years away from full AI integration, CEO says


A year after buying the artificial intelligence fintech Layer 6, TD Bank is "rewiring how the organization has worked," Gregory Braca says.


‘A lot of people are going to get hurt’: Petrou on fintech risk


Policymakers need to update banking regulations to minimize the risks posed by technology companies entering financial services, a well-known policy analyst says in a new paper.


Can AI help banks thwart elder abuse?


Banks use anti-money-laundering and fraud systems to try to catch scams that prey on senior citizens. A few, including Wells Fargo, are working on artificial intelligence that could spot them even earlier.


Can crowdsourcing mitigate a dearth of data scientists for banks?


Data scientists from NASA, Google and hundreds of other places are working for financial firms in their spare time. Is this a good idea?


Can AI’s ‘black box’ problem be solved?


Bank technologists see the potential for AI in lending, money laundering detection, fraud and other areas. Regulators and bank executives insist on “explainability.”


Adopting AI isn’t without risk


As banks begin to use artificial intelligence in their businesses, they’ll need to consider the potential for bias as well as the impact new technologies will have on workers.


Citi deploys AI to detect real-time fraud, errors in payments


The software, which was developed by Feedzai, will eventually block payments that appear to be fraudulent or mistaken.


The top cyber threats of 2019


Rich Baich, Wells Fargo's security chief and newly appointed security advisor to the White House, shares attack types he’s worried about and top defenses.


CFPB catches flak from banks, credit unions on risks of AI


Executives urged the consumer bureau at a public meeting to keep a closer eye on artificial intelligence innovations developed by fintech firms that are subject to less regulation.