Machine learning

Inside Citi's plan to combat business payments fraud with AI

07/15/19

The bank is taking a concept that has worked for years in the credit card world — artificial-intelligence-based fraud detection — and applying it to corporate customers' transactions.

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'The right to financial services should be universal': Comments of the week

06/27/19

Readers respond to how Congress should address AI, concerns on Facebook's Libra and its logo, a report challenging card fraud prevention and more.

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Manulife puts AI chatbot at center of its digital challenger bank

06/27/19

Among other things, Kai, the insurance firm's AI assistant, will tell customers how to avoid the bank's monthly fee.

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Before they regulate AI, Congress needs to define it

06/25/19

As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions.

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BNY Mellon is all-in on digital

06/24/19

Some banks are setting up their own parallel digital banks, while others form innovation labs. Roman Regelman says BNY Mellon is transforming the entire institution.

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How Heritage Bank is rolling out its first AI chatbot

06/04/19

Lincoln Parks, director of marketing at Heritage Bank, explains the bank’s cautious yet forward-thinking approach to its new virtual assistant.

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BofA’s ROI on AI: 7 million Erica users, and counting

05/29/19

A year after it debuted, Bank of America's virtual assistant now counts some 150,000 users per week. It's one of the only large institutions pushing such technology.

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States could solve beneficial ownership issue: OCC's Otting

05/20/19

Banks would be better able to comply with anti-money-laundering laws if all 50 states collected information on the owners of new corporations and published it in a national database, Comptroller Joseph Otting said Monday.

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A busy month for fintech funding

05/01/19

Here are seven startups that received multimillion-dollar venture capital investments in recent weeks to accelerate the development of banking products and services.

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Fair-lending laws haven’t caught up to AI

05/01/19

Government officials must address the policy questions raised by the use of artificial intelligence in credit decisions.

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