Online banking

Citi tests long-term viability of video banking


Though most bank customers expect to return to calling or meeting in person with their bankers when the pandemic is over, Citigroup is gauging how much business it can keep in the videoconferencing channel.


SoFi launches social network for investors


Clients of the challenger bank's robo-adviser are able to see one another's trades, add comments and watch a leaderboard of top investors.


CUNA unloads .creditunion domain


Ownership will transfer to DotCoop, which has committed to continuing to develop the domain for industry use.


Bank of America's patent machine keeps rolling


BofA, which has applied for or been granted thousands of patents, has been working recently on technologies that analyze spending patterns to give budgeting advice and use augmented reality to provide estate-planning services.


Lure of shared branching fading for some credit unions


Members are completing more of their banking online than ever before, forcing many institutions to rethink their strategies for physical locations.