Branch network

Don’t underestimate the power of branches post-pandemic


Digital banking has ramped up during the coronavirus lockdown but customers will seek somewhere to go as cities reopen. A branch could provide that safe haven.


Banks enter era of 'no regrets' cost cutting


Faced with limited growth opportunities and potentially mounting loan losses, banks are getting aggressive — and creative — to boost profits.


Swept up in civic unrest, banks confront deep societal issues


Bankers spent Monday cleaning up damaged branches, wondering if their small-business clients will need more emergency aid and contemplating how the racial and economic inequalities highlighted by days of violent protests nationwide can be corrected.


Pa. bank needed coronavirus shields. Good thing its CEO had a connection.


With the pandemic putting plexiglass in short supply, Joe McDonald called up a local source: a former classmate.


Park National to close 21 branches in Ohio and North Carolina


The Ohio company said the decision reflects branch overlap and lower customer usage of the locations being shuttered.


Streamlined Synovus could emerge from pandemic, CEO says


The Georgia bank could rely more on drive-through-only branches, trim office space and reassess staffing levels after the coronavirus crisis, according to Kessel Stelling.


Citigroup to close about 100 branches, cites declining foot traffic


It joins a growing list of banks temporarily shuttering branches as the novel coronavirus continues to spread across the country and more Americans stay home. Meanwhile, Citi and rival Wells Fargo became the latest banks to announce plans to pay bonuses to front-line employees.


More banks shut down branch access as COVID-19 spreads


Truist, Key, Fifth Third and PNC became the latest banks to restrict branch access to the drive-through window or appointment only.


JPMorgan Chase closing 1,000 branches to help slow pandemic


The biggest bank in the U.S. will temporarily close 20% of its branches, following recommendations by health experts. It said it would also operate its remaining branches at reduced hours.


HSBC scales back U.S. retail expansion amid another global restructuring


The bank still plans to open branches on the West Coast even as it trims its overall U.S. footprint by 30%.