Citizens Financial

PPP loan forgiveness, BofA’s cost cutting, Amex’s cloud commitment: Top stories of the week

05/29/20

The SBA issues guidance on Paycheck Protection Program loan forgiveness; after staffing up for PPP, Bank of America may need to delay investments to meet cost targets; American Express has leaned hard on cloud tech to help employees work at home during the pandemic.

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Smaller branches, more versatile staff: Citizens Bank's new normal

05/22/20

The Rhode Island company's post-pandemic plan also includes returning some overseas call center functions to the U.S. and bringing its office staff back in phases, says CEO Bruce Van Saun.

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Banks tore up digital scripts once pandemic hit

05/12/20

U.S. Bancorp, Wells Fargo, WSFS and others were already deeply engaged in digital transformations before the coronavirus crisis led them to pivot — quickly.

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Banks’ digital upgrade plans unshaken by coronavirus

04/19/20

Citizens, Regions and others say business investments initiated before the COVID-19 pandemic, including technology improvements and new consumer offerings, are on track.

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With new digital bank, RBC joins crowded field

02/24/20

The Canadian banking giant has the resources and the tech know-how to build a digital-only bank in the U.S., but can it set itself apart from the likes of Capital One, Ally, Citizens Bank and Goldman Sachs?

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Citizens to buy restaurant advisory shop in bid to boost fee income

02/13/20

The deal for Trinity Capital in Los Angeles would further strengthen the company's capital markets capabilities.

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Suddenly, expenses rising faster than revenue at regional banks

01/17/20

Citizens Financial Group’s fourth-quarter results highlight the challenges regionals face in generating top-line growth.

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Citizens names new CEO of private wealth subsidiary

01/13/20

The Providence, R.I., bank said that Rick Suarez would succeed Rob Clarfeld as head of Clarfeld | Citizens Private Wealth.

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What Truist pressure? Regionals insist they're in no rush to merge

12/10/19

BB&T and SunTrust showed that big-bank mergers are still possible, but top executives at other large regional banks say that a knee-jerk response would be a mistake.

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BofA's 'productive paranoia,' GSEs' next moves, debt collecters' letdown: Top stories of the week

10/11/19

BofA’s do-no-harm approach to AI; looking at what comes next for Fannie and Freddie now that they get to keep their earnings; ruling cuts short debt collectors’ victory lap over CFPB proposal; and more from this week’s most-read stories.

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