Digital banking

Live Oak outpaces larger rivals in moving core system to public cloud

09/21/20

The North Carolina bank deployed Finxact's new technology, which runs on Amazon Web Services, to make Paycheck Protection Program loans and will use it next to offer business savings accounts and CDs.

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Coronavirus could lead some credit union members to jump ship

09/18/20

The competition has leading-edge technology, but consumers may be looking for more than just bells and whistles when choosing where to do their banking.

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Why some banks are aggressively cutting costs and others aren’t

09/15/20

Several companies said this week they’re slashing expenses as the economy limps along. Others would prefer to keep investing in new technologies and hold off on moves like branch closings to better gauge which changes in consumer behavior will stick.

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Consumers are relying more on finance apps, survey finds

09/15/20

A survey conducted by Harris Poll and commissioned by Plaid found that 60% of U.S. adults are using more apps to manage money since the onset of the pandemic.

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Bank safety measures evolve well beyond hand sanitizer

09/15/20

Banks are augmenting their use of masks, distance markers and the like with apps to notify employees of exposure to infected individuals and technology meant to make branch visits safer.

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Bank of America's patent machine keeps rolling

09/14/20

BofA, which has applied for or been granted thousands of patents, has been working recently on technologies that analyze spending patterns to give budgeting advice and use augmented reality to provide estate-planning services.

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Banks are stepping up tech for people with disabilities

09/11/20

U.S. Bank and Regions revamped their apps with accessibility in mind; JPMorgan Chase built a branch for customers who are deaf. Such efforts can help banks appeal to more customers in existing markets.

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Citi promotes Carla Hassan to chief marketing officer

09/09/20

Citigroup named Hassan to the new role as part of a move to combine its marketing and branding divisions.

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BofA's digital dominance, Wells' COVID competence, PPP nightmare: Top stories of the week

09/04/20

How Bank of America plans to stay ahead of the pack in digital banking; Wells Fargo gets top marks for COVID-19 safety; PPP lenders nearing $10B asset mark fear regulatory ordeal; and more from this week’s most-read stories.

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To lure Gen Z, credit unions power up with online gaming

09/04/20

Texas Trust Credit Union boosted loan volumes with marketing tool inspired by “Game of Thrones,” but gamification strategies can be risky due to data privacy concerns.

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