Digital banking

Challenger banks insist they’re equal to the task of lending


MoneyLion and Varo say familiarity with existing customers — whom they already offer savings, investment and personal finance products — will help them make smart credit decisions.


Banks have upper hand in tech but no room to be complacent


The largest financial institutions have a golden opportunity to capture more market share because of the under-40 crowd’s decided preference for digital banking, J.D. Power says. Yet so do nonbanks.


Why BOK Financial gave its robo adviser human backup


In addition to launching an automated investing app, the bank created a dedicated adviser unit to provide personal service to customers when they need it.


Patriot Financial leads $15 million round for Numerated


Numerated, vendor of loan prospecting, marketing and underwriting software that was developed within Eastern Bank, now has $32 million.


Why this community bank was one of the first to trust voice banking


Bank Independent in Alabama was among the first to let customers bank through Amazon Alexa. Its digital chief, Kelly Burdette, shares how and why.


Challenger banks apply pressure with fee cuts


Charging customers $40 for a $10 overdraft “makes no mathematical sense,” Chime CEO Chris Britt says in a critique of traditional banks.


Fintech aims to resolve bank infighting over robo assets


Despite the growth of digital advice, there's resistance to the business inside banks because of internal politics and a lack of data sharing, the company's CEO says.


Payday loans for employees; Deutsche Bank CEO pledges big stock buy


A growing number of companies, led by Walmart, are offering payroll advance loans to their workers; Christian Sewing said he will invest 15% of his net earnings in the German bank’s struggling shares.


Temenos will buy digital banking software vendor Kony


The core-banking provider Temenos, based in Geneva, was drawn to Kony's strong U.S. presence, its software for banks and a special app it owns.


Digital IDs: The next financial services frontier?


The idea of a common digital identity for consumers has become more compelling amid the digitalization of the world's economy. Many bank and credit union executives consider it a natural fit, one the industry should be prepared to lead on.