Banks best Big Tech on trust, but not much else


Silicon Valley giants are better innovators, software developers and data managers, but banks' inherent advantages shouldn't be discounted, says Sonny Singh, a senior vice president at Oracle.


Inside KeyBank's tech turnaround


KeyBank is deploying new technology designed to improve the online and mobile banking experience as well as guide the conversations branch employees are having with customers. The move comes on top of steps to modernize its IT infrastructure.


Adjusting to new digital demands goes beyond technology


Banks should rethink even existing services, such as the branch experience, said top executives at the Oracle Industry Connect conference.


Key's call: To modernize consumer lending, it had to strip systems to the core


The Cleveland bank's CIO, Amy Brady, said it had to start replacing legacy systems now to position itself as a leader in the future.