A fintech innovation that may be hard for traditional banks to swallow
Challenger banks promote the concept of empathy in banking, which sometimes means forgoing revenue to build up customer goodwill. ... Read full article
Challenger banks promote the concept of empathy in banking, which sometimes means forgoing revenue to build up customer goodwill. ... Read full article
As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions. ... Read full article
The ATM manufacturer has added mobile banking integration, document signing, biometric authentication, video banking and a cash recycler to its DN series. ... Read full article
Bruce Van Saun, CEO, shares details of the new digital channels the bank is building for consumers and small-business customers. ... Read full article
Nearly half the nation's state regulators have agreed to a new multistate licensing business for money servicers, including fintechs. ... Read full article
Facebook's plans to launch its Libra cryptocurrency dominated much of the discussion at American Banker's Digital Banking conference last week, but attendees also debated what big tech company might strike next and what future digital innovations ... Read full article
Google explored the OCC's fintech charter, then walked away; the biggest changes in digital banking could be just ahead; 'Truist' rebrand prompts lawsuit by N.C. credit union; and more from this week's most-read stories. ... Read full article
Banks are increasingly turning to outsiders like Nikki Katz, a former Disney executive now at Bank of America, and Joel Kashuba, formerly of Procter & Gamble and now at Fifth Third, to help build their digital experiences. ... Read full article
While global banks have been pouring money into information technology — to the tune of $1 trillion over three years — only a handful appear to be fully committed to a digital transformation and are therefore reaping the benefits, according to an Accenture ... Read full article
Customers of Marcus, the consumer lending arm that launched in 2016, defy easy categorization, according to an executive at the Wall Street bank. ... Read full article
Community bankers want to cut the time it takes for customers to establish digital accounts to mere minutes, but it's hard to do that and make other improvements without increasing fraud risk. ... Read full article
Whether it’s applying for a loan through a mobile app or building an investment portfolio via robo adviser, users want to know they can quickly and easily speak to a human being if they run into problems, top executives said at American Banker’s Digital ... Read full article
Community bank executives, payments officials and others said Libra faces an uphill battle amid heavy competition and regulatory scrutiny. ... Read full article
Federal Reserve Chairman Jerome Powell says the agency is closely monitoring leveraged lending risks, but suggests further regulations on banks aren’t warranted. ... Read full article
Many might think that the technological disruption of the industry is already underway, but it’s likely that the most significant restructuring is still yet to come. ... Read full article
Many people still distrust banks, but many also look askance at the social media giant, making it an unlikely savior of the unbanked. ... Read full article
House Financial Services Committee Chairwoman Maxine Waters and Rep. Patrick McHenry, the top GOP panel member, said Facebook must testify about Project Libra. ... Read full article
There’s a long list of reasons traditional lenders haven't kept up with the needs of entrepreneurs, says Judith Erwin, the head of Grasshopper Bank in New York. One is not asking for enough feedback. ... Read full article
The execs were hired for their focus on loan origination, portfolio management and securitization. ... Read full article
Dozens of companies, including Google and PayPal, met with OCC officials last year in part to discuss obtaining a new fintech charter, but many ultimately decided not to pursue it, according to sources. Here's why. ... Read full article