News Topic: U.S. Bank
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U.S. Bancorp bets on corporate payments rebound
How U.S. Bank, People's United use tech to predict customer needs
The two banks are among those deploying advanced analytics to give customers advice before they may even know they need it. ... Read full article
Banks that want equality must walk the talk
To help stop a cycle of systemic racism, bankers need to focus on advancing Black employees to leadership positions and create long-term relationships with Black-owned businesses. ... Read full article
U.S. Bank ties expense report management to virtual cards
The bank worked with TravelBank, a fintech, to offer virtual cards and an app that automatically generates expense reports. ... Read full article
Banks are stepping up tech for people with disabilities
U.S. Bank and Regions revamped their apps with accessibility in mind; JPMorgan Chase built a branch for customers who are deaf. Such efforts can help banks appeal to more customers in existing markets. ... Read full article
Banks model site search upgrades on Google
BBVA and U.S. Bank are fine-tuning the search functions on their sites and apps to improve navigation, sales and customer retention. ... Read full article
How U.S. Bank remade its summer internship for social-distancing era
The Minneapolis company, like other banks, moved its program for college students online because of the coronavirus pandemic. Here’s a look at what improved and what was lost. ... Read full article
Uncertainty about CFPB has banks leery of small-dollar lending
Trump-appointed regulators gave the industry the green light to offer installment loans during the pandemic. But with concerns that the light could turn red in 2021, bankers remain extra cautious. ... Read full article
Wells Fargo buys $14B of delinquent mortgages tied to pandemic
The amount far surpassed that of any other servicer required to purchase Ginnie Mae-backed loans that were 90 days past due. ... Read full article
Dear bankers: Don't return to your old, shareholder-first ways
Banks tend to pull back in times of crisis by tightening credit and focusing on collections efforts. But consumers, and not returns, must be the focus during the coronavirus pandemic. ... Read full article
As State Farm bows out, U.S. Bank seizes an expansion opportunity
State Farm struggled to make its bet on banking pay off and decided like other insurers to exit the business. U.S. Bancorp swooped in to add deposits and credit card accounts at little cost or risk. ... Read full article
U.S. Bancorp counting on fee businesses to drive growth in 2020
A tough fourth quarter seemed to foreshadow challenges in the year ahead for the nation’s fifth-largest bank. ... Read full article
When open banking and data privacy collide
Banks are increasingly sharing data and must brace for new regulations protecting that data. ... Read full article
U.S. Bank hires real-time payments expert Peter Gordon
U.S. Bank has hired payments veteran Peter Gordon to fill a new post as head of emerging payments product and strategy, tapping his years of experience developing real-time payments technology. ... Read full article
U.S. Bank launches bill-pay platform to support faster payments, chatbots
U.S. Bank wants to disrupt the way consumers pay their bills by offering billers a new platform fit for faster payment rails, new messaging formats and digital assistants. ... Read full article
U.S. Bank joins banks investing in workforce assistance programs
The Minneapolis bank said it will provide $8.2 million in grants to nonprofits that arm potential workers with cutting-edge skills and promote small-business growth. Banks say the investments will help them and their commercial customers close the skills ... Read full article
Facebook, fintech velocity, race for deposits: Digital Banking's big ideas
Facebook's plans to launch its Libra cryptocurrency dominated much of the discussion at American Banker's Digital Banking conference last week, but attendees also debated what big tech company might strike next and what future digital innovations ... Read full article
Will banks take 'self-driving' payroll for a spin?
On-demand wage delivery has caught on in other industries. Banks have taken notice. ... Read full article
Digital Banker of the Year: U.S. Bank's Ankit Bhatt
The increased mobile engagement at U.S. Bank goes back to Ankit Bhatt letting customers tell him — and, many times, show him — what needs to improve. ... Read full article
