U.S. Bank

How U.S. Bank, People's United use tech to predict customer needs

11/03/20

The two banks are among those deploying advanced analytics to give customers advice before they may even know they need it.

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Banks that want equality must walk the talk

10/16/20

To help stop a cycle of systemic racism, bankers need to focus on advancing Black employees to leadership positions and create long-term relationships with Black-owned businesses.

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U.S. Bank ties expense report management to virtual cards

09/22/20

The bank worked with TravelBank, a fintech, to offer virtual cards and an app that automatically generates expense reports.

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Banks are stepping up tech for people with disabilities

09/11/20

U.S. Bank and Regions revamped their apps with accessibility in mind; JPMorgan Chase built a branch for customers who are deaf. Such efforts can help banks appeal to more customers in existing markets.

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Banks model site search upgrades on Google

09/01/20

BBVA and U.S. Bank are fine-tuning the search functions on their sites and apps to improve navigation, sales and customer retention.

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How U.S. Bank remade its summer internship for social-distancing era

08/24/20

The Minneapolis company, like other banks, moved its program for college students online because of the coronavirus pandemic. Here’s a look at what improved and what was lost.

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Uncertainty about CFPB has banks leery of small-dollar lending

07/19/20

Trump-appointed regulators gave the industry the green light to offer installment loans during the pandemic. But with concerns that the light could turn red in 2021, bankers remain extra cautious.

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Wells Fargo buys $14B of delinquent mortgages tied to pandemic

07/13/20

The amount far surpassed that of any other servicer required to purchase Ginnie Mae-backed loans that were 90 days past due.

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Dear bankers: Don't return to your old, shareholder-first ways

05/05/20

Banks tend to pull back in times of crisis by tightening credit and focusing on collections efforts. But consumers, and not returns, must be the focus during the coronavirus pandemic.

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As State Farm bows out, U.S. Bank seizes an expansion opportunity

03/06/20

State Farm struggled to make its bet on banking pay off and decided like other insurers to exit the business. U.S. Bancorp swooped in to add deposits and credit card accounts at little cost or risk.

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