social media

Misinformation is spreading as much as the coronavirus

05/08/20

The pandemic has fostered the distribution of even more bad information on social media. Banks and other companies need to step up to solve the problem — including support of tougher legal restrictions on internet content.

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‘This is shameful and I will advise the media’: Tales from the Twitterverse

05/05/20

Since the coronavirus pandemic began, banks have seen customer posts more than double across their social media platforms. Here's how they are responding to the demand — and the anger.

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JPMorgan puts senior credit trader on leave over WhatsApp use

01/13/20

WhatsApp may be a great way to communicate with friends, but when Wall Streeters touch it, their firms get very nervous.

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Facebook's bid to break banking

07/25/19

The social media giant says its cryptocurrency project can bring services to the world's unbanked. Lawmakers and regulators aren’t so sure.

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House Democrats seek to bar tech firms from operating like banks

07/15/19

Lawmakers circulated a bill just ahead of hearings on Facebook’s Libra cryptocurrency that would prohibit companies with over $25 billion in annual revenue from launching a digital financial asset.

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Facebook thinks it can displace banks. Good luck with that.

06/18/19

Many people still distrust banks, but many also look askance at the social media giant, making it an unlikely savior of the unbanked.

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How Heritage Bank is rolling out its first AI chatbot

06/04/19

Lincoln Parks, director of marketing at Heritage Bank, explains the bank’s cautious yet forward-thinking approach to its new virtual assistant.

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The next-gen CEO, JPM jumps the snark, TD's cloud jump: Top stories of the week

05/03/19

Exploring the rise of the next-gen bank CEO; backlash over JPMorgan's snarky tweet; TD Bank's calculated shift to the cloud; and more from this week's most-read stories.

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After JPMorgan Twitter bungle, how should banks talk about personal finance?

05/02/19

When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media.

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Goldman not yet talking 1MDB settlement; Standard Chartered plans buybacks

04/30/19

CEO Solomon says the bank has not yet begun discussions with DOJ about its role in the scandal; the $1 billion buyback would be its first in 20 years.

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