social media

JPMorgan puts senior credit trader on leave over WhatsApp use


WhatsApp may be a great way to communicate with friends, but when Wall Streeters touch it, their firms get very nervous.


Facebook's bid to break banking


The social media giant says its cryptocurrency project can bring services to the world's unbanked. Lawmakers and regulators aren’t so sure.


House Democrats seek to bar tech firms from operating like banks


Lawmakers circulated a bill just ahead of hearings on Facebook’s Libra cryptocurrency that would prohibit companies with over $25 billion in annual revenue from launching a digital financial asset.


Facebook thinks it can displace banks. Good luck with that.


Many people still distrust banks, but many also look askance at the social media giant, making it an unlikely savior of the unbanked.


How Heritage Bank is rolling out its first AI chatbot


Lincoln Parks, director of marketing at Heritage Bank, explains the bank’s cautious yet forward-thinking approach to its new virtual assistant.


The next-gen CEO, JPM jumps the snark, TD's cloud jump: Top stories of the week


Exploring the rise of the next-gen bank CEO; backlash over JPMorgan's snarky tweet; TD Bank's calculated shift to the cloud; and more from this week's most-read stories.


After JPMorgan Twitter bungle, how should banks talk about personal finance?


When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media.


Goldman not yet talking 1MDB settlement; Standard Chartered plans buybacks


CEO Solomon says the bank has not yet begun discussions with DOJ about its role in the scandal; the $1 billion buyback would be its first in 20 years.


JPMorgan's snarky tweet about financial wellness draws swift backlash


Bank critics and some lawmakers quickly seized on a tone-deaf posting by JPMorgan Chase that was designed to tout the virtues of saving money.


Card issuers go social; Calabria vows to push for GSE overhaul


Change in strategy to lure new customers; new FHFA director wants to make Fannie, Freddie “stronger, healthier."