social media

JPMorgan puts senior credit trader on leave over WhatsApp use

01/13/20

WhatsApp may be a great way to communicate with friends, but when Wall Streeters touch it, their firms get very nervous.

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Facebook's bid to break banking

07/25/19

The social media giant says its cryptocurrency project can bring services to the world's unbanked. Lawmakers and regulators aren’t so sure.

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House Democrats seek to bar tech firms from operating like banks

07/15/19

Lawmakers circulated a bill just ahead of hearings on Facebook’s Libra cryptocurrency that would prohibit companies with over $25 billion in annual revenue from launching a digital financial asset.

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Facebook thinks it can displace banks. Good luck with that.

06/18/19

Many people still distrust banks, but many also look askance at the social media giant, making it an unlikely savior of the unbanked.

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How Heritage Bank is rolling out its first AI chatbot

06/04/19

Lincoln Parks, director of marketing at Heritage Bank, explains the bank’s cautious yet forward-thinking approach to its new virtual assistant.

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The next-gen CEO, JPM jumps the snark, TD's cloud jump: Top stories of the week

05/03/19

Exploring the rise of the next-gen bank CEO; backlash over JPMorgan's snarky tweet; TD Bank's calculated shift to the cloud; and more from this week's most-read stories.

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After JPMorgan Twitter bungle, how should banks talk about personal finance?

05/02/19

When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media.

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Goldman not yet talking 1MDB settlement; Standard Chartered plans buybacks

04/30/19

CEO Solomon says the bank has not yet begun discussions with DOJ about its role in the scandal; the $1 billion buyback would be its first in 20 years.

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JPMorgan's snarky tweet about financial wellness draws swift backlash

04/29/19

Bank critics and some lawmakers quickly seized on a tone-deaf posting by JPMorgan Chase that was designed to tout the virtues of saving money.

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Card issuers go social; Calabria vows to push for GSE overhaul

04/23/19

Change in strategy to lure new customers; new FHFA director wants to make Fannie, Freddie “stronger, healthier."

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