News Topic: Digital banking

Online banking and self-service options for customers free branch workers to focus on business development. Employees will need to step up to the challenge or they'll be left out. ... Read full article

Colin Walsh, Varo’s chief executive, says the disruptor has hired several former regulatory officials to help in what has admittedly been “a difficult process.” ... Read full article

Alex Carriles, who runs mobile, online and digital accounts at BBVA Compass, describes how updates like account aggregation and expense analysis have helped increase use of its app. ... Read full article

Citigroup has hired Murli Buluswar as head of analytics and information management in its U.S. consumer banking segment. It also has promoted Tracey Warson from head of Citi Private Bank, North America, to chairman of the unit. ... Read full article

Bank critics and some lawmakers quickly seized on a tone-deaf posting by JPMorgan Chase that was designed to tout the virtues of saving money. ... Read full article

Get ready to meet 15 women — ages 40 and under — whose accomplishments and influence set them apart. ... Read full article

How Jamie Dimon's salary ties into the broader discussion about pay inequity; how 5G could change the future of banking; Comerica's first new CEO in 17 years; and more from this week's most-read stories. ... Read full article

Larger institutions in particular have made banking so convenient that customers see little reason to move their accounts, according to a new report from J.D. Power. ... Read full article

The Wilmington, Del., company's new product relies on technology developed by Earnest, a startup that it acquired in 2017. ... Read full article

In the months ahead, the Birmingham, Ala., bank will drop Compass from its name across all of its branches and digital properties. It’s part of a broader plan by its Spanish parent Banco Bilbao Vizcaya Argentaria to unify its brand worldwide. ... Read full article

David Tyrie, the bank’s new head of digital banking, shares plans to offer customers constant course corrections and its new Life Plan product, and the latest on the virtual assistant Erica. ... Read full article

Now that the Cincinnati company recently completed its first bank acquisition in over a decade, CEO Greg Carmichael is pushing ahead on tech hires and expansion outside its Midwestern core. ... Read full article

The British startup OakNorth sees U.S. community and regional banks as good prospects for its lending technology. ... Read full article

The bank is investing more in its digital capabilities, according to The Cincinnati Enquirer. ... Read full article

Whether JPMorgan tipped its hand on a succession plan; U.S. Bank hires its first chief digital officer; all eyes on CFPB as it modernizes its debt collection rules; and more from this week’s most-read stories. ... Read full article

EO Andy Cecere acknowledges that other banks have tried to broaden customer relationships and selectively expand into new markets before and struggled. But the sophistication of today’s online and mobile services could make all the difference this time, he ... Read full article

The findings of a new survey suggest that banks risk becoming irrelevant unless they match the speedier processes that are a key selling point for online lenders. ... Read full article

KeyBank is deploying new technology designed to improve the online and mobile banking experience as well as guide the conversations branch employees are having with customers. The move comes on top of steps to modernize its IT infrastructure. ... Read full article