'The right to financial services should be universal': Comments of the week
Readers respond to how Congress should address AI, concerns on Facebook's Libra and its logo, a report challenging card fraud prevention and more. ... Read full article
Readers respond to how Congress should address AI, concerns on Facebook's Libra and its logo, a report challenging card fraud prevention and more. ... Read full article
Among other things, Kai, the insurance firm's AI assistant, will tell customers how to avoid the bank's monthly fee. ... Read full article
As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions. ... Read full article
Some banks are setting up their own parallel digital banks, while others form innovation labs. Roman Regelman says BNY Mellon is transforming the entire institution. ... Read full article
Lincoln Parks, director of marketing at Heritage Bank, explains the bank’s cautious yet forward-thinking approach to its new virtual assistant. ... Read full article
A year after it debuted, Bank of America's virtual assistant now counts some 150,000 users per week. It's one of the only large institutions pushing such technology. ... Read full article
Banks would be better able to comply with anti-money-laundering laws if all 50 states collected information on the owners of new corporations and published it in a national database, Comptroller Joseph Otting said Monday. ... Read full article
Here are seven startups that received multimillion-dollar venture capital investments in recent weeks to accelerate the development of banking products and services. ... Read full article
Government officials must address the policy questions raised by the use of artificial intelligence in credit decisions. ... Read full article
The artificial intelligence engine will handle simple queries directly, feed information to customer service reps for others, and analyze all calls. ... Read full article
CariClub crunches employee data to connect young banking professionals with nonprofits on the hunt for junior directors. ... Read full article
The online lender's recent completion of a $700 million securitization provided Jonathan Ebinger at BlueRun Ventures an opportunity to reflect on what he has learned about the power of alternative data. ... Read full article
The San Francisco fintech, which uses artificial intelligence to make consumer credit decisions, has raised an additional $50 million. It also announced new partnerships with lenders and plans for a credit card. ... Read full article
Many U.S. banks, especially in Florida, are struggling to comply with U.S. sanctions against the Maduro regime. Some argue artificial intelligence can make it easier to distinguish between legitimate payments and illicit transactions. ... Read full article
The bank is one of many to realize that artificial intelligence is only as good as the data fed into it. ... Read full article
The most popular features of the AI-driven virtual assistant include transaction search and spending alerts. ... Read full article
An executive at the Rhode Island company said the complexity of business lending remains an obstacle to switching to entirely automated, paperless operations. ... Read full article
Reports of improper charges by perpetrators who know the victim soared last year. Issuers and card networks are failing to tighten security, clearly label transactions and police chargebacks, critics say. ... Read full article
JPMorgan Chase said it wants to improve training for technology-related jobs and help community college programs. The five-year initiative is one of several the company has announced in recent years in the name of community development. ... Read full article
Software startups say bringing borrowers, builders and lenders onto one digital platform can remove some of the risks lenders faced during the crisis. ... Read full article