Synchrony

Synchrony minds HR as it develops AI

02/11/19

The bank and card program provider is starting to use AI in many areas, but it's also trying to build paths forward for employees whose jobs will be affected.

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Booming economy means less fee income for credit card issuers

02/05/19

Though banks are generating more revenue from interchange and annual fees, those gains have been offset by declines in income from cash advances and late fees.

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Back office, or out front? Bankers differ on where to use AI

01/28/19

Many bankers say they’re more comfortable with using artificial intelligence behind the scenes, but others — including Synchrony and Wells Fargo — insist AI can be used to interact with customers if it’s deployed properly.

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Loans sold, partnership renewed, lawsuit dropped: Synchrony’s win-win-win

01/23/19

In selling its Walmart credit card portfolio to Capital One and extending a partnership with Sam’s Club that appeared to be in peril, Synchrony Financial avoids an expensive legal battle with the world’s largest retailer.

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10 to watch in 2019

01/07/19

CEOs on the hot seat. Banks fighting to stay independent. Comfortable players ripe for disruption from Amazon and others. It is shaping up as a riveting year.

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No-frills accounts prove popular; lenders use AI to parse credit

01/04/19

The accounts — which eschew paper checks and overdraft protection — appeal beyond the low-income customers they were intended for; lenders are embracing artificial intelligence systems to analyze more data to determine creditworthiness.

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Synchrony to issue credit cards for home shopping channel

12/20/18

As part of the agreement with HSN, Synchrony has also extended its partnerships with HSN affiliates QVC and the e-commerce site Zulily.

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Capital One under no pressure to buy Walmart loans, CEO says

12/05/18

Amid negotiations with Synchrony Financial over the potential purchase of a $10 billion portfolio, Capital One's Richard Fairbank indicated Wednesday that he is willing to walk away.

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Midterm fallout, Synchrony's Walmart fight, Waters' banking agenda: Top stories of the week

11/09/18

What the Democrats' House takeover means for banks; Synchrony has a lot to lose in fight with Walmart; should industry fear Waters-led banking panel?; and more from this week's most-read stories.

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Synchrony has a lot to lose in fight with Walmart

11/02/18

After the retail giant filed an $800 million lawsuit against its former credit card partner, shares in Synchrony plunged. Now analysts fear its relationship with Sam’s Club may be in jeopardy.

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