Synchrony

Credit performance stabilizes at Synchrony

07/19/19

After rising between 2016 and 2018, the card issuer's charge-off rates are now steady. The trend reflects both the impact of tighter underwriting standards and the continued resilience of U.S. consumers.

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Beyond 'Truist': A brief history of unusual bank brands

06/16/19

"Truist" was roundly mocked when it was unveiled as the name of the merging BB&T and SunTrust, but it’s hardly the first bank moniker to elicit a "huh?" from critics.

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How Amazon and Synchrony are reinventing secured credit cards

06/10/19

Targeting consumers with poor or thin credit, Amazon is offering a secured card with rewards on par with those offered to mainstream cardholders.

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BofA’s ROI on AI: 7 million Erica users, and counting

05/29/19

A year after it debuted, Bank of America's virtual assistant now counts some 150,000 users per week. It's one of the only large institutions pushing such technology.

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This fintech says it can help financial advisers take on banks

05/21/19

Galileo Processing has created a digital banking product that seeks to provide wealth managers with the offering they generally lack: an in-house savings account that pays competitive rates.

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JPMorgan, Comerica, U.S. Bank: Bankers on the Move

05/13/19

New posts for two women executives at JPMorgan Chase spur a fresh round of speculation about the race to succeed CEO Jamie Dimon someday. And Comerica's heir apparent finally gets the call.

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Synchrony appoints executive to oversee venture investments, M&A

05/02/19

Brian Doubles, who had been chief financial officer, will continue to report to CEO Margaret Keane in the newly created role.

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Banks seek looser hiring rules; PayPal eyes Venmo for credit card

04/22/19

Banks say easing rules on people with some criminal records will diversify the applicant pool; deal with Synchrony may be near.

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Consumer lenders ease fears over credit quality

04/18/19

Measures of loan performance were generally better than expected at Ally, American Express, Synchrony and Sallie Mae. Their 1Q reports suggest that consumers remain able to meet their obligations despite a long run-up in debt.

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In AI era, CEOs must put people first

03/20/19

There’s currently a focus on investing in technology and data to remain competitive, but financial firms also need to ensure they are helping workers adapt, argues Synchrony’s Margaret Keane.

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