Data transparency

It's time to tie banks' business models to customer well-being

09/02/20

A three-stage plan combining data analysis, public disclosure and market-based regulatory intervention would better align financial services with what consumers really need.

[more]

When open banking and data privacy collide

12/11/19

Banks are increasingly sharing data and must brace for new regulations protecting that data.

[more]

How Mastercard aims to help banks win back customers’ trust

11/05/19

The financial services industry has struggled with how best to explain privacy and data-sharing practices to customers. Mastercard is offering a new framework.

[more]

Are customers getting enough control over their data?

09/24/19

Andres Wolberg-Stok at Citi and Sam Taussig at Kabbage debate openness, privacy, control, and how much say consumers should have over their banking information.

[more]

Proven bank privacy laws should apply to tech firms, too

07/10/19

The Gramm-Leach-Bliley Act is a successful privacy law that ought to govern all financial services providers, not just banks.

[more]

Why consumers just can't stop complaining about credit bureaus

06/04/19

For four years running, consumer complaints about the three national credit reporting agencies — Experian, Equifax and TransUnion — have dominated the CFPB’s database. What do they keep doing wrong?

[more]

Consumer gripes grow, AI oversight, luring tech talent: Top stories of the week

05/17/19

As CFPB mulls privatizing database, consumer complaints are on the rise; an argument for continued human oversight of artificial intelligence; how some banks are luring talent from big tech; and more from this week's most-read stories.

[more]

Morgan Stanley focuses on data quality to strengthen AI

04/01/19

The bank is one of many to realize that artificial intelligence is only as good as the data fed into it.

[more]

Fed offers more details on stress test models

03/28/19

The central bank said the supplemental document “provides significantly more information on the stress test models that are used to project bank losses, compared to disclosures from past years.”

[more]

Banks’ data collection efforts lacking; CFPB, JPMorgan offer advice

10/16/18

Banks need dedicated teams to shore up digital compliance efforts, officials at SourceMedia’s RegTech 2018 conference said.

[more]