CIO

Cathy Bessant is itching to bring BofA's tech workers back to office

01/07/21

Bank of America's chief operations and technology officer says even digital experts benefit from in-person collaboration. She wants her 95,000-person staff to return once it's safe.

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Banks' back-to-the-office playbook

05/11/20

Financial institutions are looking for a way to return some employees to their workplaces while prioritizing safety. The answer may involve contact tracing technology and the automation of a wide range of activities.

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Bank CIOs confront challenge of so many employees working at home

03/24/20

As companies move work off-site because of the pandemic, a host of issues have arisen around remote access, network monitoring and cybersecurity.

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Wells Fargo snags tech executives from JPMorgan, WarnerMedia

05/28/19

Steve Hagerman, who was responsible for the first mortgage platform at JPMorgan Chase, will be head of consumer lending technology at Wells. It also named Gary Owen, a veteran of WarneMedia, Promontory Financial and Citi, its chief information security officer.

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Citizens' AI drive hits a wall — commercial loan processing

03/20/19

An executive at the Rhode Island company said the complexity of business lending remains an obstacle to switching to entirely automated, paperless operations.

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MUFG poaches top technology exec from U.S. Bancorp

10/31/18

Christopher Higgins will join MUFG Americas in December as chief information and operations officer.

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From hackathons to sprints: KeyCorp's plan to digitize everything

09/26/18

Chief Information Officer Amy Brady is revamping payments, commercial and consumer banking by not settling for the status quo.

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Finastra's new CIO brings global experience

07/24/18

Gareth Burton comes to the banking technology provider from a multinational construction firm.

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New SunTrust IT chief weighs open banking, AI, fintech partnerships

03/16/18

Banks should adopt a more collaborative process to usher in innovation and refine digital strategy, says SunTrust CIO Scott Case.

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Bank cybersecurity heads seen in need of more CEO face time

02/12/18

Just 8% of cybersecurity heads at U.S. financial firms report to the chief executive officer directly and more should do so to improve decision-making, according to the Financial Services Information Sharing & Analysis Center.

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