News Topic: Digital banking

Carter Bank & Trust’s founder shunned internet banking and handled most executive duties himself. He died in April and his successor, Litz Van Dyke, is now working at breakneck speed to modernize this once-hidebound Virginia bank. ... Read full article

With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact banking in 2018. ... Read full article

TD Bank's new lab seeks to divine the future of banking. ... Read full article

A new European Union directive guarantees that third-party providers can access bank customers’ account information. The requirement will trigger a new revolution in financial services in Europe that U.S. bankers should be tracking. ... Read full article

It was a good year for CIT’s Ellen Alemany and JPM’s Sandie O’Connor, but Arjuna Capital’s Natasha Lamb hopes next year will be better. Mary Mack gets a bigger role at Wells Fargo, and Zoe Cruz gets a new one at Ripple. Plus, is Harvey Weinstein really ... Read full article

Banks' online advice platforms are just the face of a deeper effort to restructure client data and adapt to a digital era. ... Read full article

Key efforts for banks include developing AI applications, adding fintech allies and strengthening cyberdefenses. ... Read full article

Ally has a lot of digital competitors, so Diane Morais is banking on customer centricity; Heather Cox plans to “levelize” the business and technology team at USAA; and outgoing Fed Chair Janet Yellen has achieved rock star status. ... Read full article

Some firms are investing in technology to help insurance clients shift to paperless payment processing. ... Read full article

Jenn LaClair will replace Chris Halmy, who is retiring. She most recently headed up PNC's business bank. ... Read full article

In a relationship-based business, it’s not enough to sell your customers a sharp tool to pay for things. You also have to help them avoid cutting themselves with it. ... Read full article

OneUnited is trimming branches and expanding digital offerings as it builds its brand as a backer of social justice that develops innovative products such as a Black-Lives-Matter-themed debit card. ... Read full article

House and Senate bills contain a provision that would let financial firms in all states use digital scans of photo IDs to verify identities of prospective customers. That could ease the account-opening process for consumers in areas where branches are few ... Read full article

The financial services industry must change how it attracts, hires and develops data science talent. ... Read full article

We entrust tech firms with vast amounts of information about our daily lives, with an expectation that they will safeguard it. But have we become too casual in the trust we place with them in exchange for more personalized experience and convenience? ... Read full article

Bank of America is launching several upgrades to its mobile app meant to make the product more fun and essential to customers' daily lives. It is also expanding digital-only branches through which customers communicate with staff by video. ... Read full article

After two century-old community institutions merged in 2010, they never suspected it would take seven years before their operating systems got along. ... Read full article

During a sit-down interview, Bruce Van Saun, the CEO at Citizens Financial, explained how Washington policy changes could boost lending, why cyber threats keep him up nights and how fintechs and AI are changing the industry for the better. ... Read full article