Heather Cox

Challenger faces challenges; creating 'business technologists’

12/15/17

Ally has a lot of digital competitors, so Diane Morais is banking on customer centricity; Heather Cox plans to “levelize” the business and technology team at USAA; and outgoing Fed Chair Janet Yellen has achieved rock star status.

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The Women to Watch: No. 3, USAA's Heather Cox

09/25/17

Heather Cox is USAA's first-ever chief technology and digital officer.

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JPMorgan Chase's unhappy dad; Citi's uncooperative attitude

06/26/17

A dad challenges JPMorgan Chase’s parental leave policy. A shareholder proposal to address the gender pay gap gets shot down at Citigroup. Plus, Cathy Bessant, Yolande Piazza and Elizabeth Warren.

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