TD Bank

TD hires Chase exec to drive fintech partnerships


TD Bank has hired Jyotsana “Jo” Jagadish to head commercial operating products and payment innovation, where she will oversee TD’s expanding fintech partnerships.


Payment facilitators struggle with risk of pandemic payments — would banks do better?


Brick-and-mortar merchants that have shifted to online have changed their risk profile, causing conflicts with the fintechs like Square that handle their payments. And that could be an opportunity for banks.


TD’s answer to a pandemic-driven spike in wire fraud


The bank says fraud attempts involving commercial wire transfers have escalated since the outbreak began. It's training employees and customers how to head off the often hard-to-detect scams.


Record reserves for bad loans set to gut Canadian banks' profits


The second-quarter jump in provisions may be three to four times higher than a year earlier and will be mostly for loans that have yet to go bad, analysts said.


TD Bank confronts vexing problem of connecting disparate data


The Toronto company is testing new software from Cinchy that lets its technology teams visualize how datasets spread across departments might work together to make client referrals or collaborate with fintechs.


How TD got a head start on coronavirus preparations


Reports from the Singapore office, a coronavirus war room and a hardworking IT staff all helped TD Bank Group get nearly all employees ready to work from home and able to handle a tripling of remote deposit capture activity.


TD has moved 9,500 call center agents home. Some may stay there.


Toronto-Dominion Bank is moving almost all of its call center employees from 15 different U.S. and Canadian cities to their homes in response to the coronavirus.


Banks find creative ways to help cash-strapped health clinics


For many small providers, the coronavirus pandemic means falling revenue and rising expenses, as many either shut their doors to new business or staff up to deal with COVID-19 patients. Bankers say that means helping them bridge the cash-flow gaps until they can get back to business as usual.


Wells Fargo hires TD's Ellen Patterson as general counsel


TD Bank Group's top lawyer will succeed Allen Parker at scandal-plagued Wells Fargo later this month.


TD misses estimates as U.S. retail hit by interest rate cuts


The decline in net interest income combined was among the reasons why year-over-year profits at the U.S. operations fell for the first time since 2012.