How businesses are surviving the pandemic


Our second monthly survey found a smooth transition to remote work and digital customer access channels — but technology issues still arose. The pandemic has highlighted the importance of having a strong digital presence across all retail sectors, including financial services.


Bisignano’s priorities as Fiserv CEO: Bond with banks, invest in tech


Incoming chief Frank Bisignano downplays any pressure to find $1.2 billion in cost cuts promised to shareholders from the acquisition of First Data. Instead he emphasized his track record of producing revenue growth and pledged to keep funding innovation projects.


Why Samsung is following Apple, Google into consumer banking


In announcing its plan to offer a deposit account and debit card in partnership with SoFi, the mobile phone maker suggested that the coronavirus pandemic will accelerate consumers’ adoption of contactless payments.


CFPB critics moving swiftly to challenge payday lending rule


Consumer groups are poised to take the bureau to court over its gutting of underwriting requirements, while House Democratic leaders could attempt a repeal through the Congressional Review Act.


CFPB paves way for consumers to get stimulus funds via prepaid cards


The Consumer Financial Protection Bureau wants to make it easier for those who lack bank accounts to receive pandemic relief payments authorized by Congress.


SoFi to buy payments firm Galileo for $1.2 billion


The acquisition would give SoFi control of a technology platform that is currently used by some of its competitors in digital banking.


Fed again moves to calm markets; Dimon out of hospital


The central bank will inject $1.5 trillion into the money market, including buying more longer-term bonds; JPMorgan says its CEO “is doing very well” as he recovers from heart surgery.


Banking on Alexa, fintech enemy no. 1, coronavirus: Top stories of the week


A handful of banks keep trying to make the customer-Alexa connection happen; banks are more worried about payments firms than other types of fintechs; how financial institutions are coping with COVID-19; and more from this week’s most-read stories.


We shouldn't have to wait for FedNow to have faster payments


The Fed can take steps now to speed up existing networks.


‘We want to take the time to get it right’ — Fed’s Montgomery on FedNow


Ken Montgomery, who is heading up the Federal Reserve's faster payments network, says the agency is taking an incremental approach to launching the service.