After digging deep into member data, Randolph-Brooks FCU in Texas developed a marketing campaign aimed at persuading JPMorgan Chase clients to switch to the credit union's own card. It's an effort its peers could imitate. ... Read full article
Technology is helping some institutions find new growth opportunities as lending contracts, but many CUs also were able to use data to assist members during the early days of the pandemic. ... Read full article
The payments company is working with nonprofit organizations, law enforcement authorities, victims and others to make it harder for the criminals behind the modern slave trade to move money. ... Read full article
The payments company has loaned $5.5 billion to 275,000 small businesses, thanks to a data-driven process free from human interaction. ... Read full article
Rather than ban screen scraping, financial institutions should improve secure account connectivity so that consumers can share data with the apps they want to use. ... Read full article
In a move rare for the industry, the bank bought a team of data scientists to bolster its artificial intelligence efforts in areas including product recommendations and fraud prevention. ... Read full article
TD Bank's new lab seeks to divine the future of banking. ... Read full article
The financial services industry must change how it attracts, hires and develops data science talent. ... Read full article
