The digital-only bank found customers are anxious about their inability to set aside money, so it decided to offer automated savings tools, consumer chief Diane Morais says. It is one of the larger companies to do so.
After some modest success pushing companies to add women to board, State Street is raising the bar; a few key departures have left the ranks of the world’s central bankers even more male-dominated.
The journey Diane Morais is taking Ally on is all about being more relevant to customers. Doritos offers a lesson on how to do the opposite. CIT's Ellen Alemany says banks are 'terrific' about addressing sexual harassment. But what about the gender pay gap and boardroom balance?
Ally has a lot of digital competitors, so Diane Morais is banking on customer centricity; Heather Cox plans to “levelize” the business and technology team at USAA; and outgoing Fed Chair Janet Yellen has achieved rock star status.
