Bank automation demand spurs IBM-fintech partnership


As robotic process automation expands into day-to-day lending operations, IBM is teaming up with UiPath, a startup that specializes in the new technology.


Synchrony minds HR as it develops AI


The bank and card program provider is starting to use AI in many areas, but it's also trying to build paths forward for employees whose jobs will be affected.


Why more banks aren't doing the robot


Robotic process automation is said to have a high return on investment, but adopting it on a large scale has proven challenging, especially at community banks.


Where Bank of America uses AI, and where its worries lie


The bank is using AI in its chatbot, in trading and other areas. It also has concerns about the potential for bias to creep into the software.


How artificial intelligence is reshaping jobs in banking


More than 1 million jobs will be lost to AI by 2030, according to one estimate. But new jobs are also being created. Are banks and their employees ready?


The top tech priorities for banks in 2018


Key efforts for banks include developing AI applications, adding fintech allies and strengthening cyberdefenses.


How consumer banking leaders are embracing AI


Execs from Bank of America, Wells Fargo, BBVA, Ally Bank and others outlined their AI strategies, progress to date and lessons learned at BankAI this week.