‘Am I about to overdraft?’ Wells app predicts consumer behavior
The bank joins a small group of companies that believe short-term forecasts will ultimately help customers build healthier financial lives. ... Read full article
The bank joins a small group of companies that believe short-term forecasts will ultimately help customers build healthier financial lives. ... Read full article
Digit, which launched as an automated savings app in 2015, has decided chatbots are a flawed interface. Now it’s redesigning its popular app to reflect its new vision. ... Read full article
The bank tweeted that its website and mobile app were down, but bank customers report system problems at some branches as well. ... Read full article
Digital alerts for clients aren't new, but they can still provide small banks a platform to reach new markets and appeal to younger clients. ... Read full article
Providing the default card in digital subscription services is one way banks can win back bill-pay business, save customers time and help them manage their data. ... Read full article
Banks have been in full cost-cutting mode in recent years, but with profits expected to increase substantially as a result of tax reform, all analysts and investors want to know is how they plan to spend their tax savings. ... Read full article
Banks, especially smaller institutions, will be forced to find more ways to differentiate, Bryan Jordan said in an interview that also covered his company's recent purchase of Capital Bank and how tax reform will immediately stimulate the economy. ... Read full article
The New York company, which offers loans and provides personal finance advice, plans to expand its product line and invest in new technology with the funds. ... Read full article
Banks of all sizes continue to invest in mobile technology — but in order to see stronger growth, they must also invest in education to overcome consumer unease with the product. ... Read full article
After visiting with dozens of banks, tech firms and retailers, the CEO of the Delaware bank concluded that he needed to create a customer experience department but could leave blockchain development to his larger rivals. He also gained valuable insights ... Read full article
Assemble allows Mastercard partners or issuers to provide checking, budgeting and payment features, as well as additional money management. ... Read full article
For the second week in a row, the CFPB's leadership shakeout dominated readers' attention, while a regional banker discussed efforts to fight hacking and the impact of the tax cuts, and bitcoin's price soared. ... Read full article
Jayne Opperman is the third new tech hire the bank has made this month. ... Read full article
Only a few banks have so far integrated with Amazon’s personal voice assistant service. ... Read full article
As use of smartphone apps begins to surpass online channels at some institutions, banks are facing pressure to offer clients more robust services. ... Read full article
Adding retirement accounts broadens the app's offerings to millennial clients. ... Read full article
The biggest thing going for recent mobile apps launched by Wells Fargo and JPMorgan Chase may not be any digital innovation associated with them. ... Read full article
The banks' newest offerings hope to attract young clients and keep them there for life. But they face stiff competition. ... Read full article
Letting employees decide when they get paid through a mobile app that connects to a bank's prepaid card can serve the same purpose as a payday loan but cost the consumer less. ... Read full article
Catering to young clients, Finn by Chase blends instant account access, emojis and PFM tools. ... Read full article