News Topic: Mobile technology

Expense Wizard uses AI to make it easier to file expense reports, especially for infrequent travelers. ... Read full article

Mariel Beasley, co-director of Duke University’s Common Cents Lab, who studies consumers’ financial behavior, says savings "nudges" in apps often fall flat. Here's why. ... Read full article

Many banks rely on the location data they get from carriers through data aggregators to spot fraudulent transactions. With telecom companies shutting that source down, banks are worried it could significantly hurt their capacity to detect fraud. ... Read full article

David Tyrie, the bank’s new head of digital banking, shares plans to offer customers constant course corrections and its new Life Plan product, and the latest on the virtual assistant Erica. ... Read full article

The move is an extension of a pilot project begun in the fall. T-Mobile says it sought to give customers a better deal on digital banking and stand out from its rivals. ... Read full article

JPMorgan Chase's banner quarter didn't stop executives from warning that the pause in rate hikes could crimp profits, or from hinting that the bank might downsize its mammoth mortgage operation. ... Read full article

Lenders in South Florida are making tech upgrades and building scale to contend with bigger banks squeezing the market. ... Read full article

As N26 schedules its launch for midyear, it will face off against other startups and mobile-only spinoffs from incumbent financial institutions. ... Read full article

The internet giant's planned gaming service may create an omnichannel model for banks to emulate. ... Read full article

The firm wants to expand its acceptance in the United States only to accommodate Chinese tourists, a company official said Thursday. But the CEO of a U.S.-based payments firm expressed skepticism. ... Read full article

As banks push customers to digital channels, they are losing opportunities to help and connect with consumers, according to Rilla Delorier, an executive vice president at the Oregon bank. ... Read full article

AI-driven customer insights, mortgages and small-business loans are among the features in the app, which the bank is rolling out Monday. ... Read full article

Reports of improper charges by perpetrators who know the victim soared last year. Issuers and card networks are failing to tighten security, clearly label transactions and police chargebacks, critics say. ... Read full article

For years Carter Bank in Virginia had resisted technology of all kinds — even ATMs. But a leadership change, rising rates and a thirst for low-cost deposits finally led to a change in philosophy. ... Read full article

Page views and sales results don't explain which customers do what, and why they do things (or don't do them), in online and mobile banking. ... Read full article

The rise of Uber, Lyft, Etsy, Kaggle and other forms of freelance work has sparked a new generation of specialist fintechs. ... Read full article

Gatsby, which has built an app to let novice investors buy puts or calls, has received funding from Barclays, Radius Bank and others. Radius is considering offering the service to its customers. ... Read full article

Its savings, budgeting, spending and goal-setting tools, combined with artificial intelligence to add smart insights and advice, are a good example of how regional banks are trying to distinguish their mobile products from those of bigger banks with larger ... Read full article