A partnership between the mobile carrier and BankMobile could help stripped-down banking and deposit transfer services find a footing among U.S. customers.
There are steps financial firms can take to protect their customers in the event a major wireless network is compromised, including reconsidering the use of SMS messaging for account authentication.
Digit, Chime and Pluto are among those said to be stepping into a void left by the banking industry. But designing helpful enough, yet flexible enough, financial safeguards for consumers is easier said than done.
Augmented devices and automation will push banking services beyond the current mobile phone delivery model into a virtual world — but how, exactly? Bank of America, Wells Fargo and others are trying to find out.
The Chicago bank's new partnership with AutoGravity mirrors others struck this year by JPMorgan Chase and U.S. Bank with providers of mobile apps that bundle the car-buying and lending processes.
A Colorado business owner and the second-largest U.S. bank are set to go to court this month over his intellectual property claim that he owns the service mark for an online virtual assistant named Erica. That is the same name the bank uses for its digital assistant.
Staffers at the bank's flagship, multilevel branch in Manhattan say wearable tech has proven ideal for discreet communication among each other to speed customer service.
