Throw your old data analytics out the window


Changes in consumer behavior patterns will force banks to reassess the information they use to attract customers.


'Millennials can see through this': How banks' marketing to Gen Y misfires


April Rudin, CEO of the Rudin Group, offers advice on tailoring marketing to younger audiences and women.


Wealthy Americans say financial worries taking toll on mental health


Even relatively wealthy Americans are so worried about their finances that it's affecting their mental and physical health. That's one of the findings in a Bank of America survey of more than 1,000 people in the U.S. who have enough investable money to qualify as "mass affluent."


Manulife wields Amazon Prime, chatbot to battle big banks


Manulife Financial, Canada's largest life insurer, is taking on the country's large lenders with a new package of banking products designed to win over digitally savvy millennials.


Marcus won’t suffer fate of JPMorgan’s Finn: Goldman exec


The digital bank is a whole new line of business for Goldman, meaning there's no risk that it is cannibalizing from the main institution, said Omer Ismail, the head of the bank's U.S. consumer business.


Higher returns or deposit insurance? Fintech bets on answer


Boston-based Trio is openly offering its cash management account as capital at risk, offering big incentives if consumers agree to sign up for an uninsured account.


JPMorgan to shutter Finn and shift customers to Chase Mobile


A year after launching the digital bank, JPMorgan Chase has concluded that the millennials it targeted don't need a separate brand.


Checking in on Wells Fargo's digital bank pilot Greenhouse


Wells began rolling out its online-bank brand in November. Peggy Mangot, senior vice president and head of Greenhouse development, shares what she’s learned so far.


How will the next generation of women lead?


They’re communicators, bridge builders and young moms. Here’s what they might do differently from the older bosses they have had in their careers.


After JPMorgan Twitter bungle, how should banks talk about personal finance?


When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media.