News Topic: Millennials

Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary ... Read full article

Bankers are disputing upstarts' claims customers don't like them, noting progress that traditional institutions have made in recent years. ... Read full article

Julieann Thurlow says Reading Cooperative Bank in Massachusetts is well positioned to help immigrants and millennials. Technology is crucial to serving both groups, she says. ... Read full article

Digital-first lenders more than doubled their market share in the last four years, according to a report by Experian. ... Read full article

The app, which started with mobile gaming, will now integrate itself with some of the most popular video games on the market such as Fortnite. ... Read full article

Readers react to plans by Democratic presidential candidates to reform college tuition, credit unions buying more banks, whether the next president could fire the CFPB head and more. ... Read full article

With 20- and 30-somethings just beginning to build financial wealth, banks must orient their business to meet the needs of these consumers. ... Read full article

Changes in consumer behavior patterns will force banks to reassess the information they use to attract customers. ... Read full article

April Rudin, CEO of the Rudin Group, offers advice on tailoring marketing to younger audiences and women. ... Read full article

Even relatively wealthy Americans are so worried about their finances that it's affecting their mental and physical health. That's one of the findings in a Bank of America survey of more than 1,000 people in the U.S. who have enough investable ... Read full article

Manulife Financial, Canada's largest life insurer, is taking on the country's large lenders with a new package of banking products designed to win over digitally savvy millennials. ... Read full article

The digital bank is a whole new line of business for Goldman, meaning there's no risk that it is cannibalizing from the main institution, said Omer Ismail, the head of the bank's U.S. consumer business. ... Read full article

Boston-based Trio is openly offering its cash management account as capital at risk, offering big incentives if consumers agree to sign up for an uninsured account. ... Read full article

A year after launching the digital bank, JPMorgan Chase has concluded that the millennials it targeted don't need a separate brand. ... Read full article

Wells began rolling out its online-bank brand in November. Peggy Mangot, senior vice president and head of Greenhouse development, shares what she’s learned so far. ... Read full article

They’re communicators, bridge builders and young moms. Here’s what they might do differently from the older bosses they have had in their careers. ... Read full article

When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media. ... Read full article

A rapidly changing workforce and the proliferation of public and shareholder activists have fundamentally reshaped the job of running a bank. ... Read full article