News Topic: Mobile technology

The Wyomissing, Pa.-based firm is forgoing cash offers in favor of a more complicated plan that involves spinning the unit off to shareholders, who will then trade their stakes for shares in a Clearwater,Fla-based community bank in a tax-free exchange. ... Read full article

BBVA has launched a new mobile app that is designed to help people in the U.S. send money to friends and family in Mexico — more quickly and cheaper than traditional remittance methods. ... Read full article

Yolande Piazza explains Citi Fintech's process for obtaining customer feedback on new apps ... Read full article

Some banks are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice interactive personal assistants. ... Read full article

Citi’s innovation leader, Yolande Piazza, envisions reinventing the way the bank interacts with customers, so that it is part of their daily lives — always present, always intuitively easy and always helpful. ... Read full article

Heather Cox is USAA's first-ever chief technology and digital officer. ... Read full article

Diane Offereins manages relationships with 1,000 merchants and 3,300 financial institutions. ... Read full article

Systems that run cash management services were built decades ago and prioritized functionality over user experience. That is starting to change as banks invest more heavily in digital upgrades geared toward commercial customers. ... Read full article

When Apple or Google releases a new version of its operating system, banks are forced to respond by updating their mobile apps—running just to stay in place. Next month's release from Apple is especially challenging. ... Read full article

The iPhone is 10 years old. Here’s a look at some of the ways it, along with the boom of smartphones overall, have shaped banking in the U.S. over the last decade. ... Read full article

Banks are making it easier to log in, adding expense trackers and making payments simpler as they try to get corporate clients to use mobile more. ... Read full article

IdentityMind Global will offer Confirm.io’s remote document verification technology to its clients. ... Read full article

Alice Milligan has pushed Citi to introduce dozens of mobile enhancements intended to simplify customers' interactions with the bank. ... Read full article

Unable to outspend big banks on technology, Asian-American banks are marketing to different ethnic groups and immigrants, sponsoring events for youth and young professionals and emphasizing in-person service. ... Read full article

These execs say they are finding ways to reduce fixed costs in areas such as branching and personnel, offer appealing tech, yet provide in-person services when customers have concerns. ... Read full article

Consumers will be able to avoid manually entering a full account number on a mobile screen. ... Read full article

From frictionless payments to improved underwriting models, connected cars will rewrite the rules for how and where banks interact with their customers. ... Read full article

TD Bank's consumer chief Michael Rhodes explains what service means in the digital age, why stress-testing is a good thing and why the bank is in no rush to make another acquisition. ... Read full article