Capital One Bank

C&I, fee income boost Capital One's 1Q profit

04/25/19

The strong growth in commercial lending made up for more modest gains in credit card and auto lending, its two largest business lines.

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Capital One adds another niche fintech

11/20/18

The Wikibuy purchase follows acquisitions of a personal financial management provider and a firm that helps digital shoppers get price adjustments.

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Capital One hit with $100M fine over AML deficiencies

10/23/18

The civil money penalty from the Office of the Comptroller of the Currency follows a 2015 consent order against the bank, which became a subject of federal questioning after it suspended its business with check cashers.

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Banks' long road to retail-ready voice assistants

09/27/18

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

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Online banks struggle to stay connected with younger mobile users

06/28/18

A new survey from J.D. Power shows that customers of digital-only banks, such as Capital One 360 and Ally Bank, are less satisfied with their banks' mobile channels than they were a year ago. Declining satisfaction among younger consumers is driving that trend.

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Lenders retreat from subprime consumer credit as losses mount

05/17/18

The post-recession boom in auto loans and credit cards for borrowers with marred credit histories has been winding down in recent months.

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How would regulators react to Amazon-JPM checking partnership?

03/05/18

The negotiations between Amazon and big banks like JPMorgan Chase and Capital One to offer a checking-account-like product pose significant questions for regulators about the e-commerce giant pushing further into the banking space.

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Not dead yet: Branches remain crucial to banks' growth plans

02/28/18

Sure, banks are closing more branches than they are opening, but many still view them as important channels for selling products, dispensing advice and gathering deposits. Here's a look at banks large and small that are opening branches (or, in Capital One's case, cafes) in new markets.

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Capital One swings to loss in 4Q following tax hit

01/23/18

Consumer lending was a bright spot, but a series of one-time charges, capped by a writedown on its deferred tax assets, led to a nearly $1 billion loss.

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Double-booking glitch at Capital One a red flag for all banks

01/04/18

Customers saw transactions recorded multiple times and experienced drained accounts and long hold times. It’s a warning to all financial institutions as they head further into mobile-only banking — glitches are more visible and painful and need to be addressed faster than ever.

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