M&T Bank

Digital banking: Once-steady shift now moving at lightning speed


The coronavirus crisis led to "the greatest acceleration of digital banking in history." Here's what to expect next.


Confusion, inconsistency mar rollout of small-business loan program


Banks, under pressure to act hastily, began taking applications for government aid to small businesses hit hard by the coronavirus outbreak. But narrow eligibility rules at some banks angered business owners and lawmakers.


René Jones is putting his own stamp on M&T Bank


Like his longtime boss and mentor, Bob Wilmers, Jones is deeply committed to investing in communities, controlling expenses and delivering value for investors. But he also has novel ideas for modernizing M&T, like doing away with its "permission culture," improving the customer journey and positioning it as a go-to bank for tech talent.


Digital training for bankers paying off in coronavirus crisis


Customers are more reliant than ever on digital banking tools, and institutions like OceanFirst, BBVA and M&T are thankful they had invested in teaching employees to show customers how to use them.


Bank CIOs confront challenge of so many employees working at home


As companies move work off-site because of the pandemic, a host of issues have arisen around remote access, network monitoring and cybersecurity.


M&T snags JPM exec, banking deserts, goodbye legacy cores: Top stories of the week


M&T hires Aarthi Murali away from JPMorgan Chase as its customer experience chief; when a small town loses its only bank; why more banks are ditching their legacy core vendors; and more from this week’s most-read stories.


M&T snags JPMorgan exec as head of customer experience


The Buffalo, N.Y., bank has hired Aarthi Murali away from JPMorgan Chase to serve as its first chief customer experience officer.


How long can banks lean on C&I?


Commercial lending provided a boost for some regional banks in the third quarter, but further rate cuts and a slowing economy could challenge future growth.


PNC on M&A, API call uptick, next in GSE reform: Top stories of the week


The Pittsburgh company is not interested in bank acquisitions, CEO Demchak says; why Citi, Wells, JPMorgan are seeing a spike in API calls; FHFA's Mark Calabria details next steps on GSE reform; and more from this week's most-read stories.


Why M&T says it can withstand lower interest rates


M&T has skillfully used hedges, maintained an appropriate loan mix and resisted offering market-leading deposit rates, its chief financial officer said at a financial services conference.