How 6 million Bank of America customers are using Erica
The most popular features of the AI-driven virtual assistant include transaction search and spending alerts. ... Read full article
The most popular features of the AI-driven virtual assistant include transaction search and spending alerts. ... Read full article
The credit card network has teamed up with an ICBA unit and the fintech Urban FT to offer a payments services program tailored to community banks trying to keep pace with bigger banks. ... Read full article
As competitive pressures mount for midsize banks, more institutions are likely to follow the lead of BB&T-SunTrust and amass more resources for investing in AI, digital platforms and other cutting-edge technologies. ... Read full article
The companies could bring something new, such as merchant acquiring to community banks, but their merger could also cause anxiety about giant vendors. ... Read full article
The 65 people laid off in late February is only the beginning, report says; Bank of America CEO also tackles mortgages, the economy and gender issues. ... Read full article
Recounting her family’s financial struggles, Jelena McWilliams said regulatory policy should address the plight of the underbanked. ... Read full article
Gateway Mortgage Group says its launch of a digital-only bank is scheduled for this summer. ... Read full article
Chime, Chart IQ, Starling Bank and several other startups have raised millions of dollars from venture capital and private-equity firms this year. Here's what they plan to do with their haul. ... Read full article
The digital lender and payments platform is tailoring its affinity banking services for a new market. ... Read full article
Shari Van Cleave, head of digital labs at the bank, discusses customer-facing technology it's testing, including wearables and the so-called internet of things. ... Read full article
Until now, Toyota Financial Services has offered banking services to its dealers. But as it builds its digital bank, that will soon change, according to its newly appointed chief information officer. ... Read full article
Tech giants have been experimenting with blockchain technologies for years, and while they haven’t displaced banks, there’s still cause for concern. ... Read full article
Community banks can’t afford the digital banking services customers demand; Vanguard's "banklike" cash management service couldn't match banks' offerings. ... Read full article
The CEO of the nation's biggest bank gave the fintech props for revolutionizing payments and then building off its success to provide a whole range of services to small-business clients. ... Read full article
The drudgery of filling out forms and changing bills prevents many customers from swapping banks. One fintech has simplified that exchange, and banks are willing to pay it to deliver them new customers. ... Read full article
The foray into digital consumer lending follows a similar move by rival Citigroup. ... Read full article
Midwest BankCentre in St. Louis, with the help of a stable of fintechs, started Rising Bank to keep up with big banks in the hunt for deposits and millennial customers. ... Read full article
Will Howle, head of U.S. retail and mortgage banking, and Alice Milligan, chief digital experience officer, will leave this spring. ... Read full article
Fifth Third is helping consumers — and millennials in particular — save for big-ticket purchases with a new tool that squirrels away small sums into an account that can’t be immediately accessed. ... Read full article
City sues seven banks for alleged price fixing on floating-rate bonds; analyst says “the most negative revelations are yet to come” in the 1MDB scandal. ... Read full article