Digital banking

Broader PPP forgiveness, Wells bumping its cap, 'no regrets' cost cutting: Top stories of the week

06/05/20

Big banks call for blanket forgiveness of PPP loans under $150,000; Wells Fargo struggling to stay under asset cap amid pandemic, CEO says; banks are getting aggressive — and creative — to boost profits; and more from this week's most-read stories.

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How coronavirus pivot helped this British fintech land PNC

06/05/20

The challenger bank OakNorth has been peddling its lending platform to U.S. banks for a year. When it saw COVID-19 on the horizon, it retooled to include a ratings system predicting how borrowers will be affected by the pandemic.

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Citi sees surge in corporate online account opening amid pandemic

06/04/20

The quarantine and Citi's shift from hardware to software tokens have led to a 300% spike in commercial clients' opening of accounts online as well as increased digital banking use.

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Don’t underestimate the power of branches post-pandemic

06/04/20

Digital banking has ramped up during the coronavirus lockdown but customers will seek somewhere to go as cities reopen. A branch could provide that safe haven.

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Punching above its weight: Small N.J. bank uses tech to take on big rivals

06/03/20

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

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Varo Money gets new backers and closer to bank charter

06/03/20

The mobile bank raised $241 million in its Series D round of funding, and expects to receive approval from regulators to become a nationally chartered bank this summer.

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‘Aha’ moments are David Tyrie’s job at BofA

06/02/20

Tyrie has advanced Bank of America’s virtual assistant Erica and rolled out easier-to-use digital products that resonate strongly with customers. Those achievements have earned him recognition as one of American Banker’s digital bankers of the year.

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The fresh ideas that inspired Bank of the West's digital makeover

06/01/20

Many of the cultural changes instituted by Hisham Salama, one of American Banker’s 2020 digital bankers of the year, have led to a more agile tech team and higher customer satisfaction scores.

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Older crowd embraces online banking, rewards firms' digital push

06/01/20

It took a global pandemic to get many baby boomers to bank online. Lenders have taken notice.

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Digital Banker of the Year: Quontic's Patrick Sells

05/31/20

How a twentysomething marketing entrepreneur helped transform a small community development financial institution into a digital leader.

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