Undeterred by setbacks in other cities, a broad coalition of community groups is seizing on popular mistrust of traditional banks to press the case for a city-owned bank.
Community banks can’t afford the digital banking services customers demand; Vanguard's "banklike" cash management service couldn't match banks' offerings.
Facial recognition technology and a person-to-person payments app are just two innovations that have sprung from a workplace that fosters creative thinking and welcomes ideas from across the organization.
Systems that run cash management services were built decades ago and prioritized functionality over user experience. That is starting to change as banks invest more heavily in digital upgrades geared toward commercial customers.
