Internet of things

Turning up the volume on Alexa

03/01/20

Consumer response to banking by smart speaker has been underwhelming. But a handful of financial institutions keep plugging away in hopes customers warm to the advantages of verbal commands instead of pushing buttons.

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Voice banking's ascent and other takeaways from CES

01/13/20

One banking-related highlight of the show was an announcement from HSBC and Google of a real-time conversation translator for Google’s nest hub.

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The rise of the invisible bank

01/05/20

Digital banking will become less visible because it will be embedded in other daily activities with the help of AI, voice interfaces and other emerging technologies.

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Facebook's Libra turns foes into allies in regulatory face-off

06/18/19

Facebook is focusing the initial discussions around its cryptocurrency project as a preemptive strike against the privacy and legal concerns the public and politicians have about the huge social network.

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How HSBC is spending its $17 billion tech budget

06/11/19

Jeremy Balkin, head of innovation at HSBC Bank USA, shares how the bank is investing in retail innovation, including a $350 million core system.

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The smart fridge and other tech in Wells Fargo’s innovation lab

03/12/19

Shari Van Cleave, head of digital labs at the bank, discusses customer-facing technology it's testing, including wearables and the so-called internet of things.

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