News Topic: Digital transformation

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During 2020, our society has been faced with an economic crisis, health crisis, social justice crisis and environmental crisis. The pandemic has rapidly changed how banks engage with customers and employees; accelerating the shift from in-person ... Read full article

Bank employees need to stop seeing new technology as a threat. ... Read full article

Jason Gardner, founder and CEO of the card issuer Marqeta, discusses his experiences in starting up multiple fintechs and makes predictions for the new year. ... Read full article

It can be a painful process for a bank to go digital, but there are ways to ease the transition. ... Read full article

Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI. ... Read full article

More digital competition, tougher tech choices and a completely new generation of customers are just some of the challenges facing bankers in the near future. ... Read full article

Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary ... Read full article

Facebook’s stablecoin initiative has inspired countless ideas about how to put fintech under the control of federal regulators. Here are the most critical questions. ... Read full article

With customers now having the opportunity to onboard across multiple devices and channels, or even through a call center, the likelihood of an inconsistent experience is drastically increased, Neal Keene of Intelledox says. ... Read full article

In some cases bankers' willingness to close branches and cut staff is a testament to their company's strength. ... Read full article

Readers react to the FDIC's fine against a bank over a 5-year-old consent order, Regions Financial's about-face on acquisitions, HUD's promotion of a controversial CFPB official and more. ... Read full article

Consumer identities are becoming increasingly digital and more prone to privacy risks. Lawmakers cannot sit idle. ... Read full article

Rakefet Russak-Aminoach, who will leave the company at the end of the month, has raised net profit and lowered costs by revamping its technology and culture. ... Read full article

With 20- and 30-somethings just beginning to build financial wealth, banks must orient their business to meet the needs of these consumers. ... Read full article

Top technology innovations in digitla banking you need to see ... Read full article