News Topic: Generation Z

Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary ... Read full article

Many community banks are launching digital banks, more aggressively courting younger customers and abandoning the idea that only primary banking relationships are worthwhile. ... Read full article

Surety's first online bank, booyah, is aimed at college students and young grads. ... Read full article

The app, which started with mobile gaming, will now integrate itself with some of the most popular video games on the market such as Fortnite. ... Read full article

Readers react to plans by Democratic presidential candidates to reform college tuition, credit unions buying more banks, whether the next president could fire the CFPB head and more. ... Read full article

With 20- and 30-somethings just beginning to build financial wealth, banks must orient their business to meet the needs of these consumers. ... Read full article

Changes in consumer behavior patterns will force banks to reassess the information they use to attract customers. ... Read full article

Even relatively wealthy Americans are so worried about their finances that it's affecting their mental and physical health. That's one of the findings in a Bank of America survey of more than 1,000 people in the U.S. who have enough investable ... Read full article

When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media. ... Read full article

A rapidly changing workforce and the proliferation of public and shareholder activists have fundamentally reshaped the job of running a bank. ... Read full article

Fifty-nine percent of Americans between the ages of 18 and 23 want to buy a house in the next five years, and more than half have already started saving for one, according to a survey by Bank of America. ... Read full article

Wells Fargo charges students nearly four times as much in fees as banks without college marketing agreements, according to an internal report by the Consumer Financial Protection Bureau. ... Read full article

The online lender has acquired NextGenVest, which uses AI and text messaging to advise high school and college students about getting loans. CommonBond’s goal is to better understand the distinctly different demographic group rising behind millennials. ... Read full article

The bank has long had a program in place to train new employees, but now it’s testing a pilot to help retrain existing staff for different careers at the institution. ... Read full article

Trade associations and other industry groups are partnering with universities and colleges to create more degree programs and special courses that prepare young people to work for banks — especially small ones. ... Read full article

Financial institutions need to adapt their offerings to meet the preferences of these young consumers or they risk losing ground to fintechs and other nontraditional players. ... Read full article

Banks will have to re-engineer a number of systems to meet the eclectic demands of the generation born roughly in the last 10 to 20 years. ... Read full article

Gen Z recruits add a fresh perspective and provide a talent pipeline for the future, bankers say. ... Read full article