News Topic: Branch banking

The divestitures are necessary to get the Justice Department to sign off on First Financial's $1 billion purchase of MainSource Financial. ... Read full article

As customers become more tech-savvy, the bank said it no longer needs to prod them to use its digital products by offering discounts. Account holders can avoid fees by enrolling in direct deposit. ... Read full article

The difference in pay between men and women at Citi is not as striking as some other differences. A reverse mentor changed how Goldman’s Edith Cooper thinks about differences in the workplace. Banks are doing a lot more than relaxing the dress code to ... Read full article

First it was coffee and car service, and now it could be cashier’s checks and debit cards. Matt Krogstad left his bank job to build tech that lets bank customers order products at the press of a button and pick them up at a branch or get delivery. ... Read full article

Several women are viewed as possible successors for a retiring William Dudley. Pam Codispoti has plans to up the millennial appeal of Chase’s 5,200 branches. What’s hot in fintech for 2018? Plus, the year of #MeToo in review. ... Read full article

Banks are working hard to reshape their businesses to meet new demands, but leaders must be careful not to alienate their best workers in the process. ... Read full article

Banks of all sizes continue to invest in mobile technology — but in order to see stronger growth, they must also invest in education to overcome consumer unease with the product. ... Read full article

After visiting with dozens of banks, tech firms and retailers, the CEO of the Delaware bank concluded that he needed to create a customer experience department but could leave blockchain development to his larger rivals. He also gained valuable insights ... Read full article

Davis, who stepped down as CEO a year ago, will retire as the company's chairman and as an employee at the end of this year. ... Read full article

The executive tasked with reshaping Wells Fargo's embattled retail banking unit will now also be responsible for mortgage, auto and student lending. ... Read full article

JPMorgan Chase get a new branch banking leader; Trump's anti-Wells tweet stokes concerns; blockchain, GSE survival, and more in this week's top stories. ... Read full article

Bank of America is launching several upgrades to its mobile app meant to make the product more fun and essential to customers' daily lives. It is also expanding digital-only branches through which customers communicate with staff by video. ... Read full article

PNC's new consumer lending platform will be marketed on a national scale. ... Read full article

In our quest to solidify and improve customer satisfaction, we should not set up systems that have our teams more focused on manipulating scores than actually earning them. ... Read full article

During a sit-down interview, Bruce Van Saun, the CEO at Citizens Financial, explained how Washington policy changes could boost lending, why cyber threats keep him up nights and how fintechs and AI are changing the industry for the better. ... Read full article

Jane Fraser, chief executive of Citigroup Latin America, explains how changes the company has made to its business model in that region are working so far. ... Read full article

The planned sale will also include $70 million of loans in southern California. ... Read full article

Pat Hickman, CEO of Happy State Bank, wants his institution to remain viable in the face of stifling regulation. As for selling? That'll happen over his dead body, he says. ... Read full article