Judge approves Wells' $142M settlement of fake accounts lawsuit
The settlement applies to customers who had accounts opened without their consent over a 15-year period beginning in May 2002. ... Read full article
The settlement applies to customers who had accounts opened without their consent over a 15-year period beginning in May 2002. ... Read full article
Largest banks would be limited on how much risk they could have with each other; the credit bureau has hired the former head of the computer giant's Watson unit. ... Read full article
Opening internet cafes and investing in new technology are part of an effort to provide nimble, efficient services, the bank's CFO said in a strategy talk. ... Read full article
Paring down branches, product offerings and business lines can help banks succeed. ... Read full article
Closing branches might be good for cost control, but it can also diminish the ability to gather core deposits. Banks with $2 billion to $10 billion of assets — which are ranked here by three-year average returns on equity — are learning this the hard way. ... Read full article
Mary Kate Loftus spearheaded a $131-million digital initiative to improve the customer experience, deepen relationships and attract more of HSBC’s target consumer segments. She has been selected as one of our Digital Banker of the Year finalists for 2018. ... Read full article
The Chicago company will close 19 branches and eliminate 150 jobs, partially reflecting changing customer preferences. ... Read full article
The company said the move would help it become more efficient at a time when clients are making greater use of digital channels. ... Read full article
Artificial intelligence will reshape the job landscape at banks; people still want to open accounts at a branch; Mick Mulvaney stacks CFPB bench with political appointees; and more from this week's most-read stories. ... Read full article
The Birmingham, Ala., company is also looking to bulk up in Atlanta, Houston, Memphis and Knoxville, Tenn. ... Read full article
Citibank finds people need people (at least in a branch). Santander launches a new consumer app, which makes money transfers using blockchain technology. JPMorgan Chase can be an intimidating partner for fintech startups. Plus, Elizabeth Warren’s new ... Read full article
Readers react to the Senate overriding the Consumer Financial Protection Bureau's auto lending guidance, weigh in on House efforts to reform the Dodd-Frank Act and debate technology being used to replace new branches. ... Read full article
Bank of America is investing heavily in videoconferencing at unstaffed branches, Citigroup is experimenting with gamification and Union Bank’s PurePoint Financial is going entirely paperless. ... Read full article
Research and consumer surveys aren’t the only tools to help banks understand what they need to do. Friends of executives can provide honest feedback as regular customers. ... Read full article
The company will also sell $58 million in deposits to West Gate Bank. ... Read full article
Readers weigh in on whether or not banks should take a stand on gun control, opine on digital banking outages, reflect on banks building more branches in the internet age and more. ... Read full article
Two civil rights groups in Texas allege that Capital One's TV ads featuring black celebrities encourage minority customers to deposit money and use debit cards, while its branch closings in their neighborhoods cut them off from loans and other ... Read full article
Sure, banks are closing more branches than they are opening, but many still view them as important channels for selling products, dispensing advice and gathering deposits. Here's a look at banks large and small that are opening branches (or, in ... Read full article
The company could use proceeds from the planned offering to add branches and make bigger loans. ... Read full article
While small and regional banks are pushing for a rollback of the Dodd-Frank Act, big banks are largely supportive of the 2010 financial reform law, Bank of America CEO Brian Moynihan said Thursday. ... Read full article