Invest in digital or move aside: One CEO’s warning to small banks
Frank Sorrentino, CEO of ConnectOne, says bankers who are unwilling, or unable, to invest in technology upgrades may have to find buyers as competition heats up. ... Read full article
Frank Sorrentino, CEO of ConnectOne, says bankers who are unwilling, or unable, to invest in technology upgrades may have to find buyers as competition heats up. ... Read full article
The bank will still use GoTo, an app consumers can use to communicate with a personal banker, but no longer own the Pivotus subsidiary that created it. ... Read full article
The challenger bank is “rebundling” banking, offering more pieces of traditional financial services for a flat monthly fee. ... Read full article
The $380-billion asset company will soon join the parade of big banks and tech companies that are migrating online to meet the demands of business owners. ... Read full article
Banks should work to shield some customers who may otherwise be flagged or blocked by AI-powered safeguards, and consider using alternative data to expand services to the underbanked. ... Read full article
Executives are reluctant to pull back on their big investments in technology, arguing they must stay competitive and that they have flexibility in other areas to trim costs if growth begins to stagnate. ... Read full article
The Minneapolis company, which reported strong profits but 1% loan growth, is hiring middle-market bankers in New York and launching a digital lending platform aimed at small businesses. ... Read full article
The Dallas bank has picked a bad time to shift from cost-cutting to expansion as big banks are in a commercial ending funk. ... Read full article
The San Antonio bank will refer customers seeking small-business loans to StreetShares, a financial startup that is similarly focused on serving veterans of the U.S. military. ... Read full article
BankMobile will remain part of Customers for at least two years after regulatory snags derailed a plan to transfer the unit to a Florida bank. ... Read full article
ODX will pursue deals with banks that want to use the New York lender’s technology to offer online small-business loans. ... Read full article
Banks looking to build online-only affiliates to turbocharge deposit-gathering can expect intense competition and heightened regulatory scrutiny. ... Read full article
Käthe Anchel is expected to help push Umpqua’s recent focus on what it calls the “human-digital” banking experience. ... Read full article
The largest U.S. bank's strong third quarter did not insulate its leaders from being pressed about the downside of pricey investments in technology, whether capital rules make commercial lending growth hard for big banks to achieve, and whether ... Read full article
This week’s name change is that latest in a string of moves Ira Robbins has made since he replaced his mentor, Gerald Lipkin, in January. ... Read full article
Know how many different ways customers can ask a virtual assistant to move money between accounts? The answer is one of Bank of America’s takeaways from a lot of trial and error this year in launching voice-activated services. ... Read full article
Toronto-Dominion Bank wants customers to complete nine out of every 10 routine transactions on their own within three years. ... Read full article
CIT Bank and Simple recently started offering higher yields on the condition that customers make regular contributions to savings. The offers are designed to help the banks avoid rate wars, but some analysts question whether they will appeal to enough ... Read full article
Bank Novo isn't a business lender (lots of firms already do that) or an account provider (it has a bank partner for that). Instead, it provides small businesses tools to track and analyze their banking activities. ... Read full article
Glassbox, a digital customer management company based in London, allows banks like JPMorgan Chase and Bank of America to use data and analytics to study customers' behavior. ... Read full article