Financial wellness

Why banks are rewarding customers for exercising


Discovery Bank in South Africa and other overseas financial companies say healthier customers are more profitable. They are giving reward points, gym subsidies and even free Apple Watches to those who meet fitness goals.


Online lender LendUp launches challenger bank


Like LendUp, a small-dollar lender, Ahead Financials is targeting consumers who are gainfully employed but have blemished credit histories.


NCUA chief unveils plan to tackle 'the civil rights issue of our time'


In an exclusive interview announcing the regulator's new financial inclusion program, NCUA Chairman Rodney Hood explains why the time was right to double down on the agency's efforts to expand access for marginalized communities.


Chase, Commonwealth to research how tech affects low-income Americans


JPMorgan Chase is funding a two-year initiative in which nonprofit Commonwealth will study the impact of artificial intelligence and other technologies on financially vulnerable Americans.


A call to government to give homeowners, renters more help


Rather than funnel mortgage and rent payments through consumers, the federal government should instead deal directly with landlords, utilities and banks, suggests Howard Newman, managing partner of Pine Brook Partners.


Bank budgeting apps tell story of the pandemic’s impact on consumers


With money flow suddenly stifled for millions of customers, demand for money management tools has skyrocketed.


Wellness tool from BMO Harris partner finds following with bank's customers


Through its partnership with SpringFour, a fintech BMO Harris mentored in 2017, the Chicago bank is referring customers — including many hurt by the pandemic — to reputable nonprofits to help with job training, financial assistance and more.


Wellness app inspires KeyBank effort to make branches more relevant


Building off the popularity of its personal financial management tool, HelloWallet, the Cleveland bank is now offering in-person financial checkups as a way to deepen customer relationships.