News Topic: Employee engagement
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Japan's banks break with Wall Street by embracing hybrid work
Colorado Credit Union makes retention a top priority
The best leaders do more than manage. They communicate.
Most Powerful Women to Watch: No. 6, M&T Bank's Michele Trolli
How banks are using tech to help remote, in-office workers collaborate
Tattoos, Pride parades, 'Beer Thirty': Welcome to Kasasa
Digital Banking 2020: Digital transformation - The cultural imperative
During 2020, our society has been faced with an economic crisis, health crisis, social justice crisis and environmental crisis. The pandemic has rapidly changed how banks engage with customers and employees; accelerating the shift from in-person ... Read full article
Banks are good at updating tech for customers but need to do it for staff
Banks are good at updating tech for customers but need to do it for staff ... Read full article
Political speech at the office ‘may get worse’ post-election
A contentious presidential contest and social justice protests have forced employers to consider whether these types of topics should be discussed in the workplace. ... Read full article
Politics, masks: How to defuse workplace tensions
Managers have been trained on how to resolve conflicts with customers. They can use that training to minimize intraoffice political squabbling. ... Read full article
Listen, speak, act: One CEO's playbook for inclusive cultures
Banks must address the societal issues that resonate deeply with their customers and communities, says Regions Financial chief John Turner. ... Read full article
What credit unions can learn from Wells Fargo’s 'Black talent' gaffe
A comment by the megabank's CEO could be a teachable moment as financial institutions of all sizes attempt to diversify their ranks. ... Read full article
What credit unions can learn from Wells Fargo’s 'Black talent' scandal
A comment by the megabank's CEO could be a teachable moment as financial institutions of all sizes attempt to diversify their ranks. ... Read full article
Lightening up at Peoples State in Wisconsin
The community bank has developed trivia and other Zoom-based games to keep workers engaged during the pandemic. ... Read full article
Best Banks to Work For
Leaders at the 85 institutions that made the eighth annual ranking have found ways to navigate crises (there have been plenty this year) while also bolstering employee morale. ... Read full article
How we pick the Best Banks to Work For
The Best Banks to Work For package is a collaboration between American Banker and the Best Companies Group, which conducts extensive employee surveys and reviews employer reports on benefits and policies. ... Read full article
Want diversity? Move beyond your closed network
Bankers should cast a wider net for applicants and hold listening sessions with their minority employees if they truly want equality. ... Read full article
The Best Credit Unions to Work For with assets from $500M to $1B
How mid-size institutions are making a difference for employees and keeping workers engaged during the pandemic. ... Read full article
Social distancing pushes credit unions to get creative with communication
With staff scattered between working at home and in the office, management at many institutions has taken steps to revamp intranets and launch employee-only Facebook groups to keep their workforce connected. ... Read full article